Social distancing measures - Store by store rules (Mainly England / NI at the moment)

Lead deal editor286
Posted 11th Jun
Hey folks,

As many stores will be opening their 'Brick & Mortar' stores on 15 June (if not already opened up), I thought it would help listing when the stores will open and what social distancing measures will be in place.

Mainly England and NI only atm, bar essential stores but please check on retailer sites when shops will open as/when in your location.

For most, I have covered:

How many members of the public allowed at one time
Any restrictions on returns
Any restrictions on buying in-store
Waiting times
Whether you need masks
How the 2 metre rule works


If you do see any stores not listed below, please feel free to reply on this thread and i'll review and add in ASAP.

Thanks all and please stay safe



Apple Stores

Apple has announced that it plans to reopen UK Apple Stores starting next week on Monday, June 15th after 464 of its stores worldwide were closed in March in response to coronavirus fears, saying today within a statement that all 32 Apple Stores in England, and one in Northern Ireland will be open as of next week as the UK begins to ease lockdown restrictions.

Apple says while stores in England and Northern Ireland will reopen, locations in Scotland and Wales will remain closed for the time being, where lockdown restrictions differ.

- Limiting the maximum store occupancy
- Face coverings will be provided if you don't have your own
- Touchless temperature checks
- Social distancing
- Continuous deep cleaning

More info

Source


Arcadia Group (Topshop / Miss Selfridge / Dororthy Perkins / Wallis etc)

ARCADIA is to reopen all of its clothes shops including Topshop, Dorothy Perkins and Miss Selfridge on 15 June.

A spokesman said: "We will be implementing a comprehensive plan to ensure the health and wellbeing of our employees, customers and communities, including strict procedures to support social distancing, specialist signage, training and operational changes."

Source




Argos

Northern Ireland already open. Likely rest of UK will be the same from 15 June - we will update

Argos will open selected stores from Monday 15th in the UK, see email below.

Update 12/06

''The government confirmed earlier this week that non-essential retailers can open in England from next Monday 15th June. We closed all standalone Argos stores in March and Argos has been an online-only retailer for the past three months. Thank you for being so flexible and for sticking with us and shopping in different ways.

Our business has changed enormously over the last three months and we want to be very careful as we move to the next phase. We know that lots of customers are enjoying the convenience of shopping with us online or collecting in Sainsbury’s and many customers prefer to shop this way, rather than visiting a store. We are therefore planning a phased reopening of our shops and we will have 145 standalone Argos stores open on Monday. We have chosen this first phase of stores based on where customers can not currently easily access an Argos store in a Sainsbury’s supermarket – and so we hope that most customers will have an Argos store open near them from Monday. For more details on your nearest store, please visit the Store Locator page on our website on Monday 15th June.

Safety is our absolute priority and our colleagues have been working hard to get everything ready and to make sure you can shop with us safely. All Argos stores will continue to work on a click and collect basis for the time being. We hope to reintroduce shopping in stores in the coming weeks, but until then you will need to order your items before you arrive at the store. There might be a queue to get into the store as we will be limiting the number of customers allowed in store at any one time. Our colleagues will be on hand to make sure we have a safe number of people inside the store and to help with social distancing while queuing. All stores will have perspex safety screens at the tills and our colleagues will be following social distancing guidelines at all times, including when they collect items from the warehouse and bring them to the collection counter. This might mean it takes them a little longer than usual to serve you – please bear with them, they are doing everything they can to help you in these exceptional circumstances.

I appreciate some of these changes may be inconvenient for you and you might be disappointed if your local Argos store is not ready to reopen on Monday 15th June. I am sorry for this but please know that our colleagues are doing everything they can to get the right measures in place to ensure everyone stays safe and can shop with us in the ways they want to. I know life is going to be different for all of us for some time but we are committed to adapting and changing our business to make sure we are serving you as best we can.''




beautybase

Stores to reopen from 15 June, with the following guidelines:

- 2 Meter floor marking so customers can maintain the 2 meter social distancing
- Returns are to be wiped down placed in a box for 72hrs
- No buying restrictions on items
- Staff are all provided with mask and gloves, however masks are only enforceable to wear where the 2 meter social distancing measure can not be followed.
- Staff are advised to wash their hands more regularly and sanitizers will be provided at all times and all doors.
- No testers of fragrances, skin care and make up will be available
- Staff will have the temperatures checked at the start of their shift
- All shopping baskets will be disinfected after each use.
- Glass sneeze guards have been installed at the till points.




Beaverbrooks

Set to open from 15 June, initially with its Click & Collect service. Please allow extra time when collecting your order, in case of queues at our store and/or the shopping centre.

There will be a limited number of appointments available in the first and last hour of the store opening, which will be available to book from midday each day (this started on 9 June), ready for when the stores open on 15 June. You can book here,

If you're in a vulnerable group, call them if you require support booking an appointment.

Returns are allowed to any store in England and Northern Ireland from 15 June too.

If you previously left your item for repair or service, your local Beaverbrooks store will be reviewing these as a priority. They should be in touch with you via phone or email by Sunday 21 June.

- There will be hand sanitisation stations situated at the entrance of every Beaverbrooks store.
- All staff will check their temperature every day when they arrive and follow strict daily cleaning and hygiene practices during their working hours.
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Boots

Will open its beauty counters on 15 June. The pharmacy chain has remained open throughout the lockdown due to its status as an essential business, providing medication to people during the pandemic.




- Boots Beauty Specialists will offer touch-free consultations, with virtual appointments currently being trialled
- Self-selection beauty continues to be available, with added safety
- Increase stock levels on Boots.com
- No testers either

Full press release



British Heart Foundation

From mid-June, they will reopen a small number of BHF shops, ensuring that all necessary precautions are in place such as social distancing measures, protective equipment for staff and volunteers, and the safe collection and processing of donated items.

Once these new ways of working are established, they will continue to reopen 750 nationwide shops and stores over the following weeks.




Card Factory

The company said it plans to reopen around 10% of its stores from 15 June.

"It is clear that in some shops social distancing will impact the number of transactions that we are able to deal with; however our teams are looking to introduce innovative ways to process customer transactions to optimise sales in stores including helping customers reduce the frequency of their visits''

Source



CEX (aka Computer Exchange)

CEX shops in England are due to open their doors next Monday morning, 15th June, with outlets in Wales and Scotland to follow at a later date. Some sites in Northern Ireland have re-opened already.


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Source



Clarks

A selection of Clarks retail stores are reopening and many more will be opening on the 15th June

''For the health and safety of you and our colleagues, we’ve implemented some important safety measures across our stores.''

2 metres
Please keep 2 metres apart. Look out for markers on the floor to guide you.

You may be asked to queue
In compliance with government guidelines, we’ll be restricting the number of people allowed in each store at any one time.

Cleaning & Disinfection
For your safety, we’ll be cleaning our stores more frequently.

Our Current Service Options
Kids Measure & Fit Check

Save time and beat the queues. Book a kids fitting at your nearest store to speak to one of our expertly trained fitters and ensure you get the perfect fit.

Quiet Hours
Our stores are quietest at the beginning and end of each day.

More info



Currys PC World

We’re re-opening selected stores (slowly and safely). Find out more in the stores tab. We continue to deliver tech safely to your home.

We’re re-opening our stores, and welcoming back our awesome tech experts to help give you advice.

From Monday, select stores across the UK will open as Tech Help Hubs. Our team will be on hand to answer questions about all types of tech, even stuff you didn’t buy from us. Ask us anything! You can also recycle old products for free. And we’ll be happy to help with returns and repairs too.

Right now we’re prioritising customers who need our help with existing purchases, but you’ll still be able to buy tech from our stores if you need to. Did you know, for help choosing your tech, you can now chat to one of our colleagues from the comfort of your home?

How we’re keeping you safe:

We’ve added lots of new safety measures at our stores. They’re all clearly signposted.

Most importantly, we ask that you please don’t visit our stores if you or anyone in your household is displaying symptoms of COVID-19. This includes using our drive-thru collection service.

Here’s how you can help keep everyone safe.

Please follow the signs and keep 2m from other customers and colleagues.
As we’re limiting the number of customers inside our stores at any one time, there might be a short wait. Thanks for bearing with us.
Please avoid touching products where you can.
Please use the anti-bacterial gel available throughout the store.
Please use a card or contactless for payment where possible.
To keep you safe we’ve added safety screens at our till points and customer service desk. And we’re upping our cleaning efforts – sanitising trollies, baskets, demo products and more to keep you safe.




Debenhams

The following 3 stores in Northern Ireland are now open with reduced opening hours

Belfast (Mon-Sat 10am-5pm, Sun 1pm-6pm)
Rushmere (Mon-Sun 10am-5pm)
Newry (Mon-Sun 10am-5pm)

On the 11 June our Foyleside store will re-open. Our Ballymena store will re-open shorty after.

Debenhams has announced that on Monday, June 15 - the first day non-essential shops can reopen in Britain - 50 locations will reopen across Great Britain

Stores reopening in England on June 15:

Barrow
Bath
Bedford
Blackburn
Blackpool
Bournemouth
Bristol
Bromley
Bury
Bury St Edmunds
Cambridge
Chelmsford
Chester
Chesterfield
Colchester
Hanley
Harrogate
Harrow
Hastings
Hemel Hempstead
Hereford
Ilford
Ipswich
Leeds
Lichfield
Lincoln
Liverpool
Luton
Mansfield
Meadowhall
Northampton
Norwich
Oxford
Portsmouth
Redditch
Scarborough
Scunthorpe
Sheffield
Staines
Stevenage
Stockport
Taunton
Torquay
Wakefield
Westwood Cross

Following Government Guidance the following services will remain closed until further notice:

Dressing rooms
Restaurants and cafés
Toilets
Beauty services & make-overs
Bra fitting
Click & Collect
Personal Shopper
Travel money
In store Ordering

Latest info / dates for other stores



DFS

The majority of its stores in England and Northern Ireland are now open.

New safety measures include training employees on increased hygiene practices, conducting temperature checks every morning before work and social distancing in the workplace.



Disney Store (AKA ShopDisney)

Looks like they'll be open from Thursday 18th June (thanks member for the image) and you'll need a mask!

Please check before you make a trip as could be selected stores


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Dunelm

All stores in England, Scotland and Northern Ireland have fully reopened with social distancing and safety measures in place. Stores in Wales will remain closed in line with the guidance for this area, but hope to open soon. In the meantime, you can use Click & Collect contact-free .

For opening times please check here.



EE / BT

EE & BT said they'll be a phased reopening, meaning just a handful of its 600 branches will open on June 15th.

Workers will also be given PPE, there will be plastic screens separating staff and shoppers, and a text message system to tell customers when to visit stores will be in operation.



Fatface

The fashion retailer says its stores will start to open from 15 June, with selected locations first and then ideally more to follow - you can check your local one

There will be a variety of safety measures in place:

- 2m Social distancing, with in-store signage
- Hand sanitiser will be provided on entrance to the store as well as at additional locations throughout the store and at the till point.
- Protective screens at all till points and customers encouraged to make contactless and card payments.
- Fitting rooms closed.

The shop windows will give customers an opportunity to make someone smile by saying thank you for the support they have given through this unprecedented time. Please tell your local store who you would like to thank.



GAME

England and Northern Ireland stores will be opening from 15 June, Wales from 18t June, with stores in Scotland still waiting to be confirmed. Belong Arenas will remain closed for the time being.

Use the Store Finder page to see updates on your store

When doing click and collect, please wait until you have received an email or text from us indicating that your reservation/order is ready to collect before heading into the store

Here are the main in-store changes:

- Limiting the number of customers allowed in our stores at any one time
- Adding markers to help maintain the 2-metre social distance rule
- You cannot browse, staff will be able to advise you on any of your requirements
- Perspex screens at the tills to minimise contact between staff and our customers.
- We have supplied staff with masks, gloves, face guards and hand sanitiser.
- Advising customers to use contactless cards or mobile payments when possible. Please be aware of the new contactless spend limit of £45.

Trade-In and Pre-owned services have also changed:

- Supplied staff with masks, gloves, face guards and hand sanitiser
- Asking customers to place their products they are wanting to Trade-In on the counter and advising customers to step back while the staff member picks the items up and checks the products
- All Trade-In products will be wiped clean with alcohol wipes
- All the traded in stock will be isolated for 3 days before going out on sale
- Trade-In process will take longer than customers are normally used to, to ensure the safety of customers and staff.









Goldsmiths

Goldsmiths stores to re-open from 15 June. Rumours are some will be by appointment only so please check before you travel (if you need to!)

Store locator / info




Greggs

Update: Gregggs confirms it will open 800 stores for takeaway only on 18th June!

Social distancing measures will be in place with the help of floor markings, protective screens, PPE for staff and hand sanitiser.

Customers will also be encouraged to use contactless payments cards instead of cash.

Any customer rewards that are due to expire will now run until December 2020

Source

----

It plans to start preparing and opening more shops nationwide from around 18 June and is currently in the process of selecting around 800 shops to reopen - this will initially include approximately 150 franchise shops.

All shops will open with new, tested operational measures in place with a reduced product range.

The current plan - subject to change - is to open all shops with new operational measures in place by 1 July.




HMV

Most HMV stores will re-open on the 15th June.

HMV will be following the government "COVID Secure" guidelines with reduced store hours to make sure both customers and colleagues are kept safe.These include but are not limited to:

A colleague positioned at the entrance of the store at all times to act as a “social distancing champion” and help customers where required

The installation of clear signage to help customers and colleagues comply with social distancing guidelines

Perspex till screens installed which are cleaned and disinfected at least twice daily
improved queuing systems, including entry into our stores to ensure that we do not exceed our maximum occupancy limits

The provision of personal protective equipment for all of our colleagues that wish to use these

The introduction of hand sanitisation stations when entering or leaving the store


Stores reopening from 15th June

Banbury
Basildon
Basingstoke
Bath
Belfast
Birmingham Bullring
Birmingham Vault
Blackpool
Bluewater
Boston
Bournemouth
Bradford
Brighton
Bristol Broadmead
Bristol Cribbs
Bromley
Burton
Bury
Canterbury
Carlisle
Castleford
Chelmsford
Cheltenham
Chester
Colchester
Coventry
Darlington
Derby
Doncaster
Exeter Princesshay
Fopp Cambridge
Fopp Covent Garden
Fopp Manchester
Gateshead
Grimsby
Guildford
Hanley
Harlow
Harrogate
Hastings
High Wycombe
Huddersfield
Hull
Ipswich
Kettering
Kings Lynn
Lancaster
Leeds St Johns
Leicester
Lincoln
Liverpool One
Maidstone
Manchester Arndale
Mansfield
Merry Hill
Middlesbrough
Milton Keynes
Newcastle
Northampton
Norwich Chapelfield
Nottingham
Plymouth Drake Circus
Poole
Portsmouth
Preston
Reading Oracle
Redditch
Romford
Sheffield High
Sheffield Meadowhall
Shrewsbury
Southend
Staines
Stevenage
Stockport
Sunderland
Swindon
Taunton
Telford
Thurrock
Truro
Tunbridge Wells
Uxbridge
Warrington
Westfield
Wigan
Winchester
Wolverhampton
Workington
Worthing
Yeovil
York






Hobbycraft

Hobbycraft in England and Northern Ireland will be open from Monday 15th June

There will be a queue management system operating outside all stores. Dedicated door monitoring colleagues will be limiting the number of customers in our stores at any one time.
There will be sanitisation points in each store where customers will be able to clean hands, baskets and trolley handles.
Throughout the store we will have social distancing signage supporting the two metre guidelines, including at checkouts.
Checkout colleagues will be screened, appropriately spaced and we recommend contactless payments where possible.




Harrods

The Knightsbridge store will reopen on 15 June, with significant social distancing measures in place.

- Footfall monitoring technology will be in operation to limit capacity in-store and ensure social distancing can be maintained.
- Clear signage will direct customers and employees safely around the store, and specific doors will be designated for entering and exiting the building.
- Enhanced cleaning program has been introduced, including hand sanitiser stations established across the store and at the entrance and exit points.




H&M

H&M reopening majority of stores from 15 June. The retailer says it has been following government guidance for all UK regions, and the decision to reopen will only apply to English stores.

Stores in Northern Ireland, Wales and Scotland will reopen once their governments give the go-ahead.

Where they are open, H&M stores will have a number of restrictions in place to help with safety and hygiene.

Stores will be cleaned more regularly, customers will have to use separate entrances and exits, and a limited number of people will be able to enter a store at any one time.

H&M has also closed fittings rooms, installed plexi screens for till points and suspended click and collect services.

Source



Hollister

Hollister are set top open stores from 15 June, please check here




Hotel Chocolat

Hotel Chocolat will also be open for business from Monday, 15 June in line with the latest government guidance - check your local here before you travel (if you need to!)



House of Fraser - HOF

51 stores are set to reopen this month, Click here to check store opening times

The safety and wellbeing of our staff and customers remains our primary focus, and we have invested heavily to ensure social distancing and other recommendations will be followed. A dedicated, specialist team will be continually reviewing and, if necessary, adjusting all procedures once we re-open, so please be assured that we are doing all we can to protect you, your families and our in-store team.

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MONDAY 15th JUNE 2020

Altrincham
Aylesbury
Bournemouth
Camberley
Carlisle
Darlinton
Doncaster
Epsom
High Wycombe
Huddersfield
Lincoln
Leamington Spa
Maidstone
Metro Centre (Gateshead)
Nottingham
Rushden Lakes
Solihull
Swindon
Sutton Coldfield
Telford
Worcester
Wolverhampton

TUESDAY 16th JUNE 2020

Bath
Bluewater
Bristol
Cheltenham
Croydon
Grimsby
Guildford
Lakeside (Thurrock)
Meadowhall (Sheffield)
Middlesborough
Plymouth
Reading
Richmond
Norwich

WEDNESDAY 17th JUNE 2020

Birmingham
Leeds
Manchester
Oxford Street
Victoria
Westfield





IKEA

IKEA stores in England and Northern Ireland are already open, with new measures in place.

Due to the need to limit the number of customers in store at once, please expect longer waiting times and consider the weather for your trip, as you may need to queue outside.



JD Sports

JD Sports has reportedly announced it will reopen the majority of its store estate in England from 15 June.

The sportswear retailer has over 300 stores in the UK and plans to reopen them all, in line with government guidelines.

It remains certain about reopening its stores on retail parks and high streets, but is doubtful of opening its stores in shopping centres as these will be dependent on landlord decisions, Retail Week reported.




John Lewis

John Lewis is planning a phased reopening of its department stores, starting with two in Poole and Kingston on 15 June. A further 11 will follow on 18 June.

List here

New safety and social distancing measures will include:

- Customer Service Hosts’ who will manage the total number of customers in the shop at any given time, and manage queues both at entrances and busy areas of the shop.
- Rigorous cleaning in shops and hand sanitiser provided at shop entrances.
- Fewer entrances and limiting the number of customers in shops
- Clear signs asking you to stand two metres apart.
- Protective screens at checkouts and any area of the shop where you need to interact with our Partners.
-Introduction of a new contactless payment limit of £45.
- Customer services which require close contact such as beauty appointments and personal styling will not be offered in shops, though new virtual services will continue.
- Separate returned stock from new or old stock for 72 hours




Jones Bootmaker from 15th June

A Phased re-opening of our Jones Bootmaker stores in areas where it is safe to do so. Opening hours may also have changed, you can check what's open when with its store locator.





Kurt Geiger


From 1 June onwards, it has been starting to reopen 15-25 stores in the initial phase

The following changes are in place:

- Stores will have a maximum capacity, allowing one customer in per 15sqm of space, double the government guidelines.
- Queues to form outside to ensure it doesn't exceed this limit at any point.
- Social distancing of 2 meters must be observed in-store at all times.
- Perspex screens have been installed at cash desks to allow transactions to take place safely.
- Only accepting card payments and strongly encouraging contactless payment wherever possible.




LEGO Stores

Lego stores set to open from 15 June onwards. New strict health and safety policies include:

- Implementing social distancing measures
- Steps to ensure personal hygiene such as masks and hand sanitisers
- Additional cleaning.

There wil be no shared play experiences, such as play tables or hosting events until it’s safe to do so.

Check your local store here




Lush

Lush will be reopening 88 of its 89 English stores on Monday, but spa and hair lab bookings will continue to be suspended.

Keep check here




Marks & Spencer

The stores will be reopening from 15 June with new health and safety measures :

- Staff members will manage the flow of customers in and out of M&S stores to maintain social distancing
- Hand sanitiser will be by the door at all M&S clothing stores
- As in M&S Food halls, baskets will be regularly cleaned
- There will be signage and floor markings throughout M&S stores to remind everyone to give each other the space they need
- Services such as bra fit remain closed, but expert colleagues will be on hand and customers can use M&S’s online tool
- Fitting rooms at M&S remain closed but the refund policy remains extended
- Cafes will still be closed but selected stores will offer coffee to go, with contactless collection
- Perspex screens are in place at all till points at M&S and all M&S tills are set up to accept the new contactless limit of £45




Marks & Spencer outlets

All 25 M&S Outlets in England, which sell M&S clothing at up to 50% off (and more), will be reopening on Monday following more than two months of closure

Source




Matalan

Matalan have now re-opened 175 of its stores across England and Northern Ireland.

New enhanced health and safety measures will ensure that every open Matalan store will be fully compliant with social distancing rules, with employees trained appropriately and provided with full PPE.



New Look

New Look are beginning to open our stores again following updated guidance from the UK Government.

Customers and colleagues are our first priority, and we want to ensure that you can shop safely.

Store opening times may vary where we are operating with fewer team members, all info will show on their store details in the link provided on the table below (see link below)

List here

We may limit the entry of customers into store at any one time.
Following social distancing measures, with floor markings and clear signage, particularly in the most crowded areas.
Encouraging the use of contactless payments and e-receipts.
Providing additional hand sanitiser and encouraging staff to use them regularly.
Where possible, we'll use screens at our till points for protection for workers and customers (ensuring they are cleaned and disinfected as often as is feasible in line with standard cleaning procedures)
Using additional signage to ask customers not to enter the premises if they have symptoms.
Fitting rooms will remained closed. Our returns policy for sale items has been amended to reflect this, more info here.
Click & Collect delivery and order in store, collect in store, will be available for re-opened stores. All available options will show at checkout.
Where possible Click & Collect collection will be moved to the front of the store to provide a more convenient, minimal contact and quicker pick-up for customers only wanting to collect orders.
As much as possible, keeping our teams of workers on similar shift patterns, and keeping teams as small as possible.
Making regular announcements to remind staff and/or customers to follow social distancing advice and wash their hands regularly.
Making sure our Store Managers know how to spot symptoms of coronavirus (COVID-19) and are clear on any relevant processes, for example sickness reporting and sick pay, and procedures in case someone in the workplace is potentially infected and needs to take the appropriate action.





NEXT

Next has announced that they will open more stores over the next few days

Sunday June 14

Newry Home

Monday June 15

120 Oxford Street
Bangor Bloomfield
Barnsley Cortonwood
Barrow In Furness
Basingstoke
Bedford Interchange
Birmingham Fort
Bishop Auckland
Bluewater Park
Braintree Retail Park
Bromborough
Bromley-High St.
Cheshunt Brookfield
Chesterfield Riverside
Chippenham Retail Park
Colliers Wood
Corby-Peel Centre
Crewe Retail Park
Croydon Centrale
Derby Kingsway Retail Park
Grimsby Victoria Retail Park
Guildford Ladymead
Halifax
Hartlepool
Havant
Hereford Old Market
Huddersfield
Hull Anlaby
Kettering Retail Park
Leeds Thorpe Park
Leeds Trinity
Leeds White Rose
Leicester Fosse Park
Leicester High Cross
Lisburn Sprucefield
LiveRetail Parkool
London Bond Street
London Brent Cross
London Colney
London Westfield
Lowestoft Retail Park
Manchester Arndale
Mansfield St Peters
Metro Centre Gateshead
Middlesbrough Cleve
Milton Keynes
Newtownabbey
Northwich
Oldham Central
Orpington
Reading-Calcot
Rugby Elliots Field
Rustington
Sheffield Meadowhall
St.Helens Ravenshead
Stockport Peel Retail Park
Sydenham
Thurrock Lakeside
Trafford Centre
Watford Waterfields
Whiteley Village
Widnes
Wigan Robin Retail Park
Workington
Yeovil-Peel Centre


''There will be a flow of pedestrians in the stores with adapted exits and entrances, along with new rest areas and workstations.

For the safety of customers, tills will include screens and sanitisation stations will be dotted around the store.''

Store locator / Info



Nike - stores open but please check here for Store locator





O2 - NI stores open, England from 15 June

“At these ‘future stores’, all customers will skip the queues and instead join a virtual system, receiving a text when an advisor is ready to assist them in a personal one to one appointment,” a statement from O2 read.

NHS and care workers who show their ID badges will also be given VIP access to skip the queue to speak to an advisor.

Source



Pandora

From Monday 15 June Pandora will open stores

As some stores start to reopen, Pandora continues to comply with government guidelines on health and safety.



Primark

Primark has announced it will reopen all of its UK stores, including Oxford Street from 15 June

The brand said: "Safety has been our highest priority in our detailed preparations to welcome our customers and employees back to stores. We are following government safety advice in all markets."

Hand sanitiser stations will be installed in stores and perspex screens put up at the tills to reduce the risk of spreading the virus.

The retailer has said that stores will undergo additional cleaning, especially of "high frequency touch points" such as door handles.

Extra security - Extra security staff will be added to the team to help with a queuing system and to make sure people are following the rules.
Warning signs - Signs will be put around the shops and on the floor to explain the rules.
Emptier aisles - The number of customers allowed in the store at any time will be limited. By having fewer people in the store, both shoppers and staff will be able to stay a safe distance away from each other.
Tills closed - Primark will only reopen every other till, meaning there is extra staff being staff working behind the counter and customers paying.
PPE - All staff will be available to every member of staff who wants to wear one.
Sanitiser - There will also be hand sanitiser stations at the front of every store, so customers can wash their hands as they arrive.
Screens - Perspex screens have been put in front of the tills.
More cleaners - All shops will be cleaned more often during the day, with particular focus on 'touch points' - including tills, escalators and lifts. They will also do extra cleaning of staff areas.

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REISS

Retailer Reiss has 53 standalone shops in the UK. It expects to open 27 of them on 15 June, with the second reopening phase to follow a few weeks later.

The company said it will operate limited accessibility to fitting rooms, encouraging customers, where possible, to purchase products and try on at home, extending its returns policy to accommodate this.

For the limited fitting room usage, extra precautions will be introduced, including optional disposable face covers for customers when trying on garments, and disinfection of rooms after every use.

Source



Robert Dyas - Some stores from 15th June

''Over the past few weeks, we’ve been busily working behind the scenes to find a way to reopen our stores in a way that is safe for you and our Colleagues. This action plan has involved input from all areas of the business and we are delighted to inform you that a select number of stores will be reopening from Monday 15th June, with more to follow from 1st July, as well as Click & Collect services.''

Stores have been adapted to make social distancing easier, and all of them will follow the below measures, for everyone’s health and safety:

Restrictions on the amount of customers allowed in store
Customer service hosts on-hand to support with any queries
Directional signage for one-way flow to ensure social distancing
Use of contactless payments where possible
Increased frequency of cleaning and sanitising
Perspex screens at till points
Quarantining returned goods for up to 72 hours
Sanitising stations available for baskets
PPE available for staff including masks, gloves and personal sanitiser

Stores that will initially reopen on Monday 15th June are: Chiswick, Ealing, Richmond, Henley, Wimbledon, Thame, Amersham, Haywards Heath, Dorking, Petersfield and Hemel Hempstead.

Further stores will open from Wednesday 1st July, when our Click & Collect service will also be reactivated.



Ryman

From Monday 15th June Ryman open 15 of our stores, with further stores to open in phases throughout June and July.

The pening plan will prioritise the safety of our customers and colleagues and will help to support High Streets and Shopping Centres.

All info on stores / opening times




Sketchers

Sketchers look set to open its doors on the 15th June, and confirmed by a couple of INTU centres that they'll be reopening and have social distancing measures in place.




Skinnydip

Skinnydip London is set to open stores from the 15 June, check here for updates




Smyths

Northern Ireland already open, likely rest of UK will be the same from 15 June - we will update. Scotland and Wales stores are to be confirmed.Click & Collect is available in all UK stores.

The following measures are in place:

- Operating a maximum capacity of customers in our stores - this will be advertised at the front of each store.
- You may be required to queue to enter our store. Please queue outside the store on the designated markings on the ground.
- Social distancing will be in effect and involves keeping a space of 2 metres (6.5 feet) between you and other customers and store staff. Please do not shake hands or make close contact.
- 2m markings on the shop floor. Hand sanitiser will be available at the entrance of the store

Unaccompanied children will not be let in, nor will more than two children per adult. The first hour on Thursday's will also be devoted to elderly and vulnerable shoppers




Sports Direct

Sports Direct will reopen stores from 15 June - but the retailer hasn't revealed the exact locations.

All warehouse, back-office and shop-floor staff will be given PPE and perspex screens will be put up at the tills to reduce the risk of spreading the virus.

In some stores, customers will have to shop using a one-way system and aisles will be widened where possible to make room for social-distancing.

Where possible, shoppers will also be encouraged to pay using their card and all fitting rooms will remain closed.



Superdry

Superdry stores are set to open from 15 June, please check here



Ted Baker

Ted Baker is preparing for a gradual reopening of its stores from mid-June as it recalls furloughed staff based on the needs of its operations

Stores will look and operate differently from how they did before the lockdown, Ted Baker said.

The retailer said it would comply with new health and safety and social distancing rules.

Source




The Entertainer (The Toy Shop)

The Entertainer is set to reopen stores in keeping with government guidelines on 15 June and has introduced new fast-track measures to help serve customers as fast as possible.

The toys retailer will reopen all 173 of its stores with new social distancing measures in place including a ’ready in 10’ concept.

This service will allow shoppers in the queue for the store to make an order from their phone, which will be collected in-store within 10 minutes. Similarly, customers who know what they want will be able to tell a colleague at the door and be fast-tracked to the payment area.

Source




The Fragrance Shop

The Fragrance Shop are open from 15th


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3481282.jpg

Source



The Perfume Shop

Customers will be able to find a full list of stores which will reopen and their opening times by visiting theperfumeshop.com from 15 June

Source




The Whiskey Shop - Open from 15th

To keep you safe in store:

Please keep a social distance of 2m from others in store and in the queue
Antibacterial hand gel and face masks will be provided
We will ask you not to handle any items, our staff will do this for you
Please use card or contactless to pay (including Apple Pay or Google Pay) if possible



Three UK

Three UK intends to re-open 250 of their stores across England on 15 June, albeit operating with reduced hours from 10:00am to 4:00pm. The operator’s other stores in Scotland, Wales and Northern Ireland will “reopen in due course, pending government guidance.”

Source



UBER (Not a store i know but pretty important for those that user them!)

Face coverings for riders

We're introducing mandatory face coverings as of Monday, June 15th to help protect the health and safety of you and your driver. As of Monday, if you aren't wearing a face covering, your driver has the right to cancel your ride, and anyone who is repeatedly flagged for not wearing a face covering will risk losing access to the app.

Face coverings for drivers

We have launched a new feature in London which will verify whether your driver is wearing a face covering via prompting them to take a selfie before they can go online. You can also cancel your ride if your driver arrives and is not wearing a face covering




Ultimate Outdoors

Our Nottingham and Kingston stores have reopened with social distancing measures in place to protect our customers and staff. Please be prepared to queue outside if asked and follow all guidelines once in the store

For all otther stores, please keep checking back here






Virgin Media

Virgin Media says its 53 UK stores will not reopen after lockdown

Virgin Media is to disappear from the high street, with no plans to reopen its 53 UK stores after lockdown measures are eased on June 15.

The cable and TV company said its operations will shift away from branches, adding that all 341 affected employees will be offered new roles instead.



Vodafone

Vodafone to re-open just 65 of their retail stores initially, and it all goes well, they'll eventually reopen all stores “At this early stage, we’ll be keeping some of our stores in inner London closed because they are in locations that most of our retail colleagues would need to take public transport to get to. We don’t want them to do this at the moment,”

Stores have been adapted to enable social distancing:

- Extensive cleaning and hygiene measures, including alcohol-based hand gel at every point of entry
- No devices on display
- A limit on the number of customers in a store at any one time.
- A new ‘concierge’ role in store, to manage customer experience and identify any key workers so they can get the help they need quickly.



Waterstones

Waterstones will be joining the other retailers on June 15 with most of their stores reopening, but has said it will place any books that are touched by browsing customers in a 72-hour quarantine. Its warehouse is currently operating with a reduced workforce, and click-and-collect services remain suspended for the time being.






Zara

The plan to open stores on 15 June

According to a Zara representative, the chain will "have measures in place" set to be revealed closer to the opening date to ensure they are "fully aligned with the UK requirements."

Source



If you want to avoid the shops as much as possible, there's lots of retailers offering free delivery and we've compiled them into one thread

Free delivery - no min spend - full A-Z list retailers including codes

Also offers on various categories on-site to save those trips to the shops.


Most popular groups




(COVID-19): guidance and support - GOV.UK
Community Updates

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Top comments
Littlemunckin11/06/2020 19:06

Some of us have never had to shield, but breathing issues mean wearing …Some of us have never had to shield, but breathing issues mean wearing masks are difficult. Also disability can make wearing masks difficult - i have both but that shouldn't prevent me from leaving the house. Thats simply ridiculous! I wouldn't be able to work is that was the case!


Everyone had to shield, that is what social distancing and lockdown was about!

We, as a country, are easing those restrictions while there is still a risk to the health of members of the public.

It’s not ridiculous. It’s is above and beyond what is required and is designed to protect ANYONE that wants to go to Apple. Including employees who may go home to people who are high risk, or themselves may be high risk.

And what need is there to go in store? Unless it’s to purchase and item, return one or to get technical support (and that will be limited to hardware support only), all of which can be done online, then going to ANY store and risking the health of yourself and anyone around you isn’t really a priority is it?
Edited by: "ben1979" 11th Jun
Whos really rushing back to spending and the shops in this current climate?
I don't see my local pub on that list a good post though Dan_82
Edited by: "richp" 11th Jun
Littlemunckin11/06/2020 19:29

You're missing the point. The shop in question isn't the problem per se, …You're missing the point. The shop in question isn't the problem per se, more the premise that consideration must be made for those who cannot wear masks as life returns to "normal", plus masks do not protect the staff anyway unless medical grade!& the term shielding was used for those told to stay home no matter what if their health conditions were severe enough...social distancing was & is not shielding!


How do you know they are not medical grade? If you’re talking about what members of the (amazing) NHS are pictured wearing daily? They look very similar to those from pictures I’m seeing online across Europe and the world as the stores open.

I’ve not missed the point at all. The point I was trying to highlight, is, if someone has underlying health issues that prevents them from wearing protective face coverings in a crowded, albeit controlled, environment, with people that don’t live with you? Why would you risk it at all then?

Apple are attempting to mitigate any risk by taking precautions that are above and beyond. Which should be applauded.

I’ve seen plenty of smaller shops that don’t control entry and exits, very little protection for staff let alone visitors to the shops in question.

All I have attempted to do here, is highlight and explain from what I’ve seen online about Apple in particular. A store is a nice ‘to have’. But they have an online support and shopping presence that is second to none. If you can’t comply with their rules? Use one of the many other forms of support and purchase options.
286 Comments
Just looking at the Apple store where it says face coverings will be provided if you don't have your own - do customers have to wear them in store? If they have breathing difficulties I'm guessing they're given an exception just like on public transport?

Thanks for the very detailed post, definitely useful!
Boots won’t do testers either
andrewworrall111/06/2020 16:52

Just looking at the Apple store where it says face coverings will be …Just looking at the Apple store where it says face coverings will be provided if you don't have your own - do customers have to wear them in store? If they have breathing difficulties I'm guessing they're given an exception just like on public transport?Thanks for the very detailed post, definitely useful!


''We’re also taking some additional steps in most places. Face coverings will be required for all our teams and customers, and we will provide them to customers who don’t bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms — like cough or fever — or who have had recent exposure to someone infected with COVID‑19. Throughout the day, we’re conducting enhanced deep cleaning that places special emphasis on all surfaces, display products and high-traffic areas.''

Thanks also!

edit - updated with info
Edited by: "Dan_82" 11th Jun
I don't see my local pub on that list a good post though Dan_82
Edited by: "richp" 11th Jun
richp11/06/2020 17:06

I don't see my local pub on that list a good post though Dan_82


Same We can dream....

Thanks @richp
@Dan_82

great list thanks for putting it together

I notice both Adidas and Nike missing from the list.

They shut before the lockdown came into force.

Are they not planning to reopen on the 15th I wonder
Edited by: "myusernamehasgone234" 11th Jun
myusernamehasgone23411/06/2020 17:35

@Dan_82 great list thanks fiends putting it togetherI notice both Adidas …@Dan_82 great list thanks fiends putting it togetherI notice both Adidas and Nike missing from the list.They shut before the lockdown came into force.Are they not planning to reopen on the 15th Iwonder

Thanks @myusernamehasgone234

Not heard a peep yet, i'll try and get some info on them, leave it with me!
Dan_8211/06/2020 17:56

Thanks @myusernamehasgone234 Not heard a peep yet, i'll try and get …Thanks @myusernamehasgone234 Not heard a peep yet, i'll try and get some info on them, leave it with me!


Thanks I'm a bit obsessed with their outlet stores
myusernamehasgone23411/06/2020 18:02

Thanks I'm a bit obsessed with their outlet stores


Check your local outlet store, ours opens on Monday and Adidas opens on that day but not all stores, many are staggered from the looks of things.
eslick11/06/2020 18:15

Check your local outlet store, ours opens on Monday and Adidas opens on …Check your local outlet store, ours opens on Monday and Adidas opens on that day but not all stores, many are staggered from the looks of things.


The newsletter said they were reopening but to wait for further details and the website hasn't updated yet with any info.
Plus keep in mind some shops there will be a long wait to go in.
This is great stuff thanks
Would be cool if can specify England only on some of them? I don't think shops are due to open in Scotland, for example.
neilydee11/06/2020 18:39

Would be cool if can specify England only on some of them? I don't think …Would be cool if can specify England only on some of them? I don't think shops are due to open in Scotland, for example.


Fair point, i can add in a bit of text at top to mention some are England only and check said retailer for more info as/when
neilydee11/06/2020 18:39

Would be cool if can specify England only on some of them? I don't think …Would be cool if can specify England only on some of them? I don't think shops are due to open in Scotland, for example.


Or Wales
Much appreciated effort. Thank you just cant see tkmaxx
rula11/06/2020 18:54

Much appreciated effort. Thank you just cant see tkmaxx

Most welcome and not seeing anything confirmed for TKmaxx as of yet. If you do see anything please let me know!

I'll be periodically checking also
andrewworrall111/06/2020 16:52

Just looking at the Apple store where it says face coverings will be …Just looking at the Apple store where it says face coverings will be provided if you don't have your own - do customers have to wear them in store? If they have breathing difficulties I'm guessing they're given an exception just like on public transport?Thanks for the very detailed post, definitely useful!


I was wondering that too. If they are made compulsory in shops, i'm not looking forward to the inevitable arguments
Marks & Spencer's

Take your chances.
Great effort
Littlemunckin11/06/2020 18:57

I was wondering that too. If they are made compulsory in shops, i'm not …I was wondering that too. If they are made compulsory in shops, i'm not looking forward to the inevitable arguments


It’s compulsory in Apple Stores. This is to protect all staff members as well as members of the public.

If members of public have underlying health issues, such as respiratory concerns, per the government’s and health officials guidelines, they shouldn’t be putting themselves at risk by going out during the current circumstances.

Based on reports online from other Apple Stores that are open, members of public won’t be permitted to enter the store without face coverings. Alternative support is available and can booked with the person at the store front.
Whos really rushing back to spending and the shops in this current climate?
Dan_8211/06/2020 16:55

''We’re also taking some additional steps in most places. Face coverings w …''We’re also taking some additional steps in most places. Face coverings will be required for all our teams and customers, and we will provide them to customers who don’t bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms — like cough or fever — or who have had recent exposure to someone infected with COVID‑19. Throughout the day, we’re conducting enhanced deep cleaning that places special emphasis on all surfaces, display products and high-traffic areas.''Thanks also!edit - updated with info


Thanks. Is anything mentioned regarding exceptions for those with breathing difficulties? I myself inevitably get nosebleeds whenever I cover my face, mouth or nose, and when I've had a nosebleed I can't breath through my nose at all. My doctor even recommend I don't wear a face covering because of how bad my permanent nosebleed infection is.

I have no plans to visit Apple Stores so at the moment it doesn't make a difference to me, but other stores may follow suit. Definitely isn't an act of me being selfish - I would rather wear one but it would be difficult given my situation!
Edited by: "andrewworrall1" 11th Jun
ben197911/06/2020 19:03

It’s compulsory in Apple Stores. This is to protect all staff members as w …It’s compulsory in Apple Stores. This is to protect all staff members as well as members of the public. If members of public have underlying health issues, such as respiratory concerns, per the government’s and health officials guidelines, they shouldn’t be putting themselves at risk by going out during the current circumstances. Based on reports online from other Apple Stores that are open, members of public won’t be permitted to enter the store without face coverings. Alternative support is available and can booked with the person at the store front.


Some of us have never had to shield, but breathing issues mean wearing masks are difficult. Also disability can make wearing masks difficult - i have both but that shouldn't prevent me from leaving the house. Thats simply ridiculous! I wouldn't be able to work is that was the case!
This took a lot of work to put together but it is greatly appreciated.
41060220-wxeoc.jpg
Wrong date for ‘Game’ in Wales, nothing has been confirmed yet as no non-essential shops still. Attached screenshot of BBC News conforming that they mistakenly gave a date for Wales.
Littlemunckin11/06/2020 19:06

Some of us have never had to shield, but breathing issues mean wearing …Some of us have never had to shield, but breathing issues mean wearing masks are difficult. Also disability can make wearing masks difficult - i have both but that shouldn't prevent me from leaving the house. Thats simply ridiculous! I wouldn't be able to work is that was the case!


Everyone had to shield, that is what social distancing and lockdown was about!

We, as a country, are easing those restrictions while there is still a risk to the health of members of the public.

It’s not ridiculous. It’s is above and beyond what is required and is designed to protect ANYONE that wants to go to Apple. Including employees who may go home to people who are high risk, or themselves may be high risk.

And what need is there to go in store? Unless it’s to purchase and item, return one or to get technical support (and that will be limited to hardware support only), all of which can be done online, then going to ANY store and risking the health of yourself and anyone around you isn’t really a priority is it?
Edited by: "ben1979" 11th Jun
Littlemunckin11/06/2020 18:57

I was wondering that too. If they are made compulsory in shops, i'm not …I was wondering that too. If they are made compulsory in shops, i'm not looking forward to the inevitable arguments


Yeah I just want the stores to consider the fact some people have breathing difficulties and not make an issue of it when told that
How do you know Apple stores will be open? I can’t find any information.
ndyanem11/06/2020 16:53

Boots won’t do testers either


Bad news for those people who go in for this then lol
If you can't comply to the stores rules you won't be going in.
Edited by: "fearona" 11th Jun
I wonder if the LEGO Stores in the UK will follow what they have in Canada.

This youtuber, Bricksie made a video of his trip to the LEGO store and I'm guessing there will be a similar set up here in the UK.

So no Pick & Build wall and Build a Minifigure stand. You cannot touch anything unless you've brought it, you have to stay in a square and get staff to get what you want.



Thanks for this information, can't wait to get back into shops that aren't supermarkets.
MR112311/06/2020 19:16

Bad news for those people who go in for this then lol


They removed the testers from day one
ben197911/06/2020 19:10

Everyone had to shield, that is what social distancing and lockdown was …Everyone had to shield, that is what social distancing and lockdown was about! We, as a country, are easing those restrictions while there is still a risk to the health of members of the public. It’s not ridiculous. It’s is above and beyond what is required and is designed to protect ANYONE that wants to go to Apple. Including employees who may go home to people who are high risk, or themselves may be high risk. And what need is there to go in store? Unless it’s to purchase and item, return one or to get technical support (and that will be limited to hardware support only), all of which can be done online, then going to ANY store and risking the health of yourself and anyone around you isn’t really a priority is it?


You're missing the point. The shop in question isn't the problem per se, more the premise that consideration must be made for those who cannot wear masks as life returns to "normal", plus masks do not protect the staff anyway unless medical grade!

& the term shielding was used for those told to stay home no matter what if their health conditions were severe enough...social distancing was & is not shielding!
ndyanem11/06/2020 19:20

They removed the testers from day one



I'm sure the people that feel they should be able to have their makeup for free will just open packets anyway. They were doing that even when the testers were available.
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