Found 26th Aug 2010
Hi there,

I basically lost my phone and had to order a new sim (i'm on contract)..

soo I bought a new phone samsung u800 locked on t-mobile..

But when i use my virgin sim in the phone it keeps saying "call failed" when ever i attempt to make a phone call.. It is picking up a signal.. and im utterly clueless as to why it isn't working..

Anyone have an idea??

Also i recieved the sim this morning and it still ain't working...

any help is much appreciated!

11 Comments

Was your samsung u800 on 3 before you unlocked it????

flp14344

Was your samsung u800 on 3 before you unlocked it????



soo I bought a new phone samsung u800 locked on t-mobile

How long have you had the new sim card and have you used it on any other mobile ?

naz47

soo I bought a new phone samsung u800 locked on t-mobile



was u800 on 3 before unlocked on t-mobile.....,

Original Poster

naz47

How long have you had the new sim card and have you used it on any other … How long have you had the new sim card and have you used it on any other mobile ?



nope i was given a t mobile sim it also picks up a signal but can't make a phone call, maybe it inactive? until i top it up?

Original Poster

I received the sim this morning..

I will be ringing virgin up tomarrow to see what they say I doubt the phone is faulty as it was brand new but it was from argos clearance bargains on ebay...
Edited by: "Guyver" 26th Aug 2010

Guyver

soo I bought a new phone samsung u800 locked on t-mobile.. But when i use … soo I bought a new phone samsung u800 locked on t-mobile.. But when i use my virgin sim in the phone it keeps saying "call failed" when ever i attempt to make a phone call.. It is picking up a signal.. and im utterly clueless as to why it isn't working.

Start at the beginning, you lost your phone, bought a samsung locked to T-Mobile and put a virgin sim in it and you wonder why it doesnt work. Could the truth of the matter be becuase its is locked to t-mobile and you are trying to use a different network sim in it.Ignore any comments made by flp14344 maybe has issues with reading.If your phone is locked to a provider you cant use another sim. When you say T-mobile wont work either you need to top them up firs to activate like you said.I gather you are on Virgin, YES. If so you need either an unlocked one or a virgin locked handset.Or where you state "Virgin" do you actually mean the network, if so, the explaination is above.

flp14344

was u800 on 3 before unlocked on t-mobile.....,



flp14344 stop posting and confusing yourself an OP
Edited by: "stefone" 27th Aug 2010

Original Poster

stefone

Start at the beginning, you lost your phone, bought a samsung locked to … Start at the beginning, you lost your phone, bought a samsung locked to T-Mobile and put a virgin sim in it and you wonder why it doesnt work. Could the truth of the matter be becuase its is locked to t-mobile and you are trying to use a different network sim in it.Ignore any comments made by flp14344 maybe has issues with reading.If your phone is locked to a provider you cant use another sim. When you say T-mobile wont work either you need to top them up firs to activate like you said.I gather you are on Virgin, YES. If so you need either an unlocked one or a virgin locked handset.Or where you state "Virgin" do you actually mean the network, if so, the explaination is above.flp14344 stop posting and confusing yourself an OP



virgin sim's work in t mobile locked phones google it as virgin use their network..

cheers for the reply

flp14344

was u800 on 3 before unlocked on t-mobile.....,


Guyver

virgin sim's work in t mobile locked phones google it as virgin use their … virgin sim's work in t mobile locked phones google it as virgin use their network.. cheers for the reply



I can prove that is not always the case with handset I have in front of me now.

But try typing this code into your handset and post results

*#7465625# - this will bring up Lock Menu which will tel you which locks are present and inplace.

Also try doing a full manufacturer hard rest via Engineer Mode, sometimes works. My LG had signal issues, wouldnt get one but full hard rest solved it.
Edited by: "stefone" 27th Aug 2010

Original Poster

network lock is on.. everything else is off

how would i do a hard reset via engineering mode?

cheers
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