Something like trading standards in America?

Found 23rd Apr 2010
Does anyone know if there is something like trading standards in America.
I recently travelled there, having already paid for transport from the airport to my hotel. The service which I paid for was not supplied. I have emailed them 3 times now to try and resolve the problem, but I'm being ignored.
Just wondered if there is some kind of governing body that I could threaten the company with?

Thanks in advance for any help!
Community Updates
Telephone an American lawyer in London like Gottesman Jones & Partners.
check out the uniform commercial code op think that applies to contract of sales
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