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    Something strange happening with an order from Play.com

    Something very odd is happening with an order I placed with Play.com. On 07/10 I ordered 3 packs of blank Bluray disks that were on here on special offer. A couple of days later, on my account it said they'd Posted on 07/10/2010. Well up to now they've never turned up.

    I've just checked my account and suddenly it's now gone to posted 19/10/2010!! Now according to there T&C, you have to wait 28 days after they say they've posted before they'll look in to a track and refund. I hope this isn't their way of not giving me a refund, by moving the posted date so it never gets to 28 days.

    Has anyone had the same problem before?

    7 Comments

    Not this specifically, but had an issue with an item taking a month to arrive with no contact from play.

    Ring them up?

    boothy

    Ring them up?



    oO Madness!

    Play are crap (_;)

    I'm glad you posted this thread !

    I ordered a flash drive on the 2nd, payment was taken, said it was posted on the 4th in order history (no email notification) now it says awaiting stock !

    Tried ringing but the number is busy !!!
    Edited by: "apples33" 19th Oct 2010

    THIS HAPPENED TO ME BEFORE AND I SUED THEM AND GOT LOTS OF MONEY

    Sure you did ScRiVs. X)
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