Sony Playstation disputed chargeback

Posted 8th Dec 2020
I got a letter from my bank saying that Sony have disputed my chargeback and that I should confirm that I still dispute the transaction.

It was for 12 months Playstation+ .
I don't own a Playstation. However a family member may have added the card to their account.
The account stated was banned.

Should I proceed with the chargeback? If I don't reply to the letter they will pay Sony again.

Will give more information if necessary
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