Special Delivery Guarantee?

Banned 7 replies
Found 18th Apr 2011
I'm not sure but is it true if you send something special delivery, and it doesn't arrive the next day then you get the cost back?

Thanks

7 Comments

yes. providing it wasnt because the person wasn't home.

Original Poster Banned

Ok thanks for that

depends when you order the item if its late at night or after the store/website cut off.

Original Poster Banned

It was at 2pm and before the last pickup

Also to get the refund, do you have to go back to the same post office you posted it from?
Edited by: "No0b!$T" 18th Apr 2011

ham82

depends when you order the item if its late at night or after the … depends when you order the item if its late at night or after the store/website cut off.



Sounds like the OP is sending something, not ordering.

No0b!$T

It was at 2pm and before the last pickup ;)Also to get the refund, do you … It was at 2pm and before the last pickup ;)Also to get the refund, do you have to go back to the same post office you posted it from?



you make a claim to Royal Mail not the Post office, you need claim form P58

ftp://ftp.royalmail.com/Dow…pdf

More info on the claims process www2.royalmail.com/cus…ess
Edited by: "simplyjimbo" 18th Apr 2011

Keep in mind, if you send on a Friday,it's not guaranteed on a Saturday. They do a Saturday Special Delivery service for that kind which is a fair but extra.
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