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    speed up Dell delivery times!

    Has anyone been able to speed up there Dell delivery by complaining or talking to the right person? I am in the same situationas many who have ordered from Dell over this new year and have been given a delivery date of nearly a month!

    6 Comments

    i had my order placed on high priority but it made ****** all difference.

    I placed my order on the 10th Jan and date of deivery was 10th Feb. It arrived on the 15th.
    Also placed an order on 11th. Again it arrived this morning.
    ( Both were Mike T deals and were not off the Dell standard spec)
    I've been told Dell like to over estimate length of delivery times ( or perhaps I've been lucky?)

    I ordered one on 30th Dec midnight, received an estimated delivery date as 18th Jan. Yesterday they changed it to 25th Feb.
    Also money has been taken out from my credit card on 3rd Jan. Complained many times via email and phone, no use at all. Seem they don't care at all (why would a girl sitting in an Indian call centre care anyway). Guess they are just putting all the money in a bank and growing interest on it until I call to cancel.

    I ordered a vostro on the 8th Jan which was delivered on the 14th but the inspiron which was ordered on the same day is due on 1st Feb!!! I have called and emailed them but they aren't shifting on the date! It will probably get closer to the time and they will delay it again! :x

    Original Poster

    Jacqueline1966;1468109

    I placed my order on the 10th Jan and date of deivery was 10th Feb. It … I placed my order on the 10th Jan and date of deivery was 10th Feb. It arrived on the 15th.Also placed an order on 11th. Again it arrived this morning.( Both were Mike T deals and were not off the Dell standard spec)I've been told Dell like to over estimate length of delivery times ( or perhaps I've been lucky?)



    what model did you get? seems like the problems seem to be with the inspiron laptops

    I'm waiting for a delivery from Dell and have checked the order status page which said 3 days ago te delivey firms web site would be displayed within 24 hours. So far bog all.

    My codes and job numbers etc are there but I can't find out who to check with... Fingers crossed it comes soon and on a day when someone's in!
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