EXPIRED

stupid post office can't return laptop battery

So I bought a laptop battery from eBay and my laptop decided to commit suicide before it arrived, so I try and return it and the post office said I can't as it is prohibited. They also didn't find it funny when I tried to joke and said it was bomb parts at first. So what are my options oh wise ones?

28 Comments

Send it back via the same courier it came by?

Original Poster

jocky32000

Send it back via the same courier it came by?



It came by the post lady :\

dont tell them it's a battery.

They also didn't find it funny when I tried to joke and said it was bomb … They also didn't find it funny when I tried to joke and said it was bomb parts at first. So what are my options oh wise ones?


Well trying a different brand of humour that isn't likely to get you banged up. If they had taken it even half seriously it would have been a quick game of "dont drop the soap" for you.

tell them it's a baby seal - when they protest, say 'i looked at the restricted items list, and baby seal wasn't on there, so legally you have to accept this, old granny!'

Original Poster

fuhu78888

dont tell them it's a battery.



What should I say it is?

Original Poster

harlzter

Well trying a different brand of humour that isn't likely to get you … Well trying a different brand of humour that isn't likely to get you banged up. If they had taken it even half seriously it would have been a quick game of "dont drop the soap" for you.



In all honesty it sounded much funnier in my head and I regretted it as soon as it fell out of my mouth

badgerrules

What should I say it is?



i dunno, something similar size and shape - book? steel box blue ray? empty toner cartrdge? half the time they don't even ask, it depends what assistant you get. some are jobsworths, some don't give 2 poos.

If you know you are not allowed to send batteries, why would you admit that you are sending a battery when asked? You need a good slapping to be honest no help for you.

Original Poster

MIDURIX

If you know you are not allowed to send batteries, why would you admit … If you know you are not allowed to send batteries, why would you admit that you are sending a battery when asked? You need a good slapping to be honest no help for you.



I didn't know until they told me, first time I have sent a dangerous item

Not sure why RM have banned anything with a battery. I used to send phones all the time via special delivery. No doubt they will loose loads of income. Just use one of the many courier companies that allow batteries.

Go to different post office

Say its a 'temporary electrical energy storage container', old dear on the till won't have a clue

I was sending face creams at the post office today, and the Post office assistant asked what I was posting. I asked her why and she said she had to ask, the same rules she told me applied for safety as if you where flying . She said because most of the parcel post was flown she was obliged to ask what I wad posting.

go to different post office and IF asked, say it is a doorstop or a camera (without battery), or whatever weighs similar.

submerged

Not sure why RM have banned anything with a battery. I used to send … Not sure why RM have banned anything with a battery. I used to send phones all the time via special delivery. No doubt they will loose loads of income. Just use one of the many courier companies that allow batteries.



they have no banned phones - only loose batteries in certain cases

the full rules are here

Batteries
Batteries that are classed as dangerous goods by the latest edition of the International Civil Aviation Organization’s (ICAO) Technical Instructions are prohibited. This includes wet spillable lead acid/lead alkaline batteries (such as car batteries), used alkaline metal, nickel metal hydride (NiMH), nickel cadmium (NiCd), zinc-air batteries, and damaged batteries of any type.
Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device, are prohibited.
Lithium ion/polymer/metal/alloy batteries are allowed when sent with or contained in/connected to an electronic device, but are subject to packaging, volume and quantity restrictions. Please see www.royalmail.com/restrictedgoods.
For more information on lithium batteries please see the IATA Lithium Battery Guidance Document Opens in new window .
Sealed lead acid batteries are allowed in the UK, but are also subject to packaging, volume, quantity and labelling restrictions. Please see www.royalmail.com/restrictedgoods
Alkaline metal, nickel metal hydride (NiMH) and nickel cadmium (NiCd) batteries may only be sent when new and in their original packaging. Please see www.royalmail.com/restrictedgoods

EliTom

just use Collect+ or MyHermes - will be similar cost with compensation if it gets lost

if RM do decide to check and the do not deliver you will not get a refund

EliTom

Well most android phones have the battery in the box not in the phone.

So many daft rules now lol. Saying that we just would not be British without so many rules or the government looking out for us!

So thats why the lady always asks what I'm posting. I thought she was just being nosey or trying to sell me something. Personally I don't like being asked. Think its a invasion of my privacy.

badgerrules

What should I say it is?



Say it's a Dildo and just watch their facial expression

Banned

You can use post office if you stick a label exploding risk one.
I sent a mobile phone and a desk top and screen they didn't saw anything.
Try asking more info next time

mrdude

Say it's a Dildo and just watch their facial expression



Take the batteries out first though, it may give them a bigger scare if it starts buzzing like this one

Bomb squad officers called in to blow up a suspicious package found it … Bomb squad officers called in to blow up a suspicious package found it contained a packet of chocolate buttons and a vibrator.



I got caught up in the traffic that day as they sealed roads off leaving traffic stuck for ages. Didn't find out until later that day what had gone off (thankfully not a bomb). To make matters worse the PO is located in a petrol station, so if it had been a bomb....................

Use another courier.

submerged

So many daft rules now !



These rules have been brought in for good reasons to secure the safety of airplanes and the passengers aboard, even if you dont understand the reasons behind them they are done for your protection.ALL batteries of any kind have recently been banned from being carried as postage items by China Air and and as such ALL packages are scanned before loading.Which is why anything bought on eBay from a Chinese retailer now travels by land mail and thus takes longer to arrive.If items are posted by air mail with batterys included they are normally returned to the sender as undeliverable.

Just to add any such response as you have related given even jokingly, during a security check can get you hauled in for questioning.There is no humour in security if anything serious did come of it you the public would be the first to ask why it happened and who was responsible.



Edited by: "arachnoid" 17th Dec 2013

How many packages sent in the uk to another uk address actually go by air? I doubt its very much. I understand it on airplanes but not by road.

I would not like the op ever jokingly say its a bomb either LOL

I was always a little sceptical as to why so many people stood up in defence of the Robin Hood airport bomb tweet guy.
There are some things you just don't joke about. As soon as you mention the B-word you risk it escalating in the same way his case did.

I found that I *may* accidentally have posted some prohibited items through the mail system (electronics with lithium batteries) in the past, without realising they weren't allowed. tbh, considering how many casual ebayers there are who sell 2nd hand items, they don't publicise their list of prohibited items nearly as clearly as they should.
Easy option is to just not declare it but there's probably a reason for the rule.

Be nice to post office ladies - it's RM rules not the Post Office. Don't shoot the messenger.

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