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    T Mobile/M&S £30 Voucher

    Has anyone of you lot recieved your M&S vouchers from the actual t mobile get together place?
    i have activated mine early december and sent 2 emails
    kinda worried

    9 Comments


    Nope, validated mine on the 23/12/10 and received the email to say 'Good News your valdation was successful and the vouchers will be with you in 7days'

    Emailed them today and got this reply :

    We would like to apologise for the delay in the despatch of your £30 Marks and Spencer vouchers. We can confirm your claim has been validated, however we are experiencing slight delays in receiving delivery of the vouchers for dispatch. Please be assured your claim is valid and you will receive your vouchers in due course. We appreciate your patience.

    Will see if they actually turn up, was hoping to return the phone if they never but at this rate i wont be able to

    I've been waiting since 15th November. I even tried contacting the MD, Richard Moat - richard.moat@t-mobile.co.uk .

    Of course, he never replied but after 8 emails had an underling called Carmen call. She made promises that they would turn up soon and phone back within a week. Guess what? No phone call back and no voucher. She was very convincing and pretended to care but I guess they go on training courses.
    Worth a try though, on the basis that if enough people hassle them they might send someone down to M&S and buy some vouchers......

    Basically, they seem not to care about this and their reputation.

    Also try csdir@t-mobile.co.uk - Russell Taylor, supposedly a Director.

    Original Poster

    taking the right ******* mick, they are
    will never buy from t mobile ever again.
    Edited by moderator: "* swear filer avoidance" 14th Jan 2011

    im having the same problem validated the voucher and have since had 2 e mails from t mobile one telling me i would receive the voucher within 7 days then another a couple of weeks later to say they are having problems but it will be with me soon ! believe it when i see it !!!!!!!!!!!!!!!!!!!1111

    Original Poster

    i recieved mine today :D, i recently emailed them and they said they definately had vouchers coming in this week...
    i think they're abit shody though, as the letter inside the envelope said 30th of December and the voucher was posted on 21st


    Still not got mine yet

    It will eventually arrive. I had to wait for more than a month. Bought a phone in November (immediately after they released this promo) applied immediately. After a couple of phone calls I received the card in January! So, those who sent their request in December, I guess you have to wait till Feb?

    Original Poster

    send them an email, threatening them about the watchdog thing, thats what I read from money saving expert and they emailed me back saying, when they recieved there stock, they'll send 1st priorityso 1st class


    YAY ! Voucher arrived this morning, thanks T-Mobile

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