Posted 24th Apr
I’ve been trying to contact TalkTalk for weeks about the end of my contract and a whopping increase! Email...failed. Twitter...failed. Fast becoming Mission Impossible I took a look through both their app and web site and somehow found TalkTalk Community.
There on page 86 paragraph 6 Bullet point 9 was this number. 0345 1720046. Crucially only say “ Customer Loyalty Team” anything else and you will be obliterated. My bill was virtually halved. Good Luck.
Community Updates
That's good to know. Talktalk were offering Amazon prime now subscription for one year for free with new contracts. Did you manage to get that offer Sue..
Edited by: "Alexandralocks" 24th Apr
No I wanted a like for like contract, my student daughter has Prime anyhow.
I had an email giving my the option to renew with one click, so that's what I did, and a couple of quid cheaper too!
I got the email on the 22nd, and my contract ends on 25th
Thanks for the number,might be my last hope of a better offer before contract runs out next week
After 15 years of loyalty I'd prefer not to have to haggle every renewal
Thanks I will try
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