I used a £7.50 off WYS £50 code online and had my groceries delivered on Tuesday - however, when later checking the delivery note i noticed that the £7.50 had not been deducted. I emailed Cust Serv re this and received a phone call last night. They said that they had no record of a £7.50 code being allocated to my account so where did i get it from - i said my Dad as he was going on hol and wasnt using it, they then said thats why it wasn't deducted. I told them it had been accepted and was showing on my order summary even after checking/changing it 3 times. They said it would be but that when it comes to going thro the till it would recognise that its not my code and would refuse it! I was shocked as never had this prob b4 and have used codes from HUKD and MSE many times. Just a word of warning!
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