The British Gas Warm Home Discount Scheme Is Now Open For 2020/21

Posted 25th Sep 2020
Just noticed the Warm Home Discount scheme is now Live on the British Gas website. Was telling my mum about it.

You can choose whether the credit to your account goes on your Gas or Electricity Bill, if you're a dual fuel customer.

The government and energy suppliers are running a scheme to help those at risk from fuel poverty in England, Scotland and Wales get a rebate from their electricity bill. If you are eligible, the Warm Home Discount will offer you a benefit of £140 (inclusive of VAT) against your electricity bill in 2020/21.

For more information Click Here

The Warm Home Discount 2020/21 scheme is now open.

Remember, even if you’ve had the Warm Home Discount before, you need to re-apply for it again every year.

What is the Warm Home Discount scheme?
The Warm Home Discount scheme (WHDS) offers a one-off payment of £140 (inclusive of VAT) towards the energy bills of those who need it most in England, Scotland and Wales.

The scheme was introduced by the Government in April 2011 and managed by energy suppliers. The money isn’t paid directly to you – it’s a one-off discount that’s credited to your energy account, prepayment card or key, during the winter – providing you qualify for the payment.

Who’s eligible for the Warm Home Discount scheme?
The Warm Home Discount Scheme separates eligible households into two groups - the 'core group' and the 'broader group'.

Core group (Pension Credit customers)

If you're a Pension Credit customer you'll be automatically considered for the discount and the Government will write to those who are potentially eligible for the winter 2020/2021 discount in autumn 2020.

You may qualify for this energy discount if both of the following apply:

  • You're the account holder or partner of the account holder 5th July 2020 (the qualifying date)
  • You receive the Guarantee Credit element of Pension Credit (whether or not you receive the Savings Credit as well)

If you meet the above conditions, you’ll receive a letter between October and December 2020 telling you how to get the discount if you qualify. Your letter will say if you need to call a helpline by 26 February 2021 to confirm your details.

To find out more about the eligibility criteria, please visit this page:

Broader group (existing British Gas customers)
The 'broader group' applies to existing British Gas electricity customers. You must continue to be in supply of your electricity with British Gas when the payments are made in winter 2020/2021. Payments will be made between 1st January and 31st March 2021.

To qualify you must be the account holder or partner of the account holder and are required to meet one of the following criteria:

  • In receipt of the Savings or Guarantee & Savings element of the State Pension Credit (unless already qualifying as part of Core Group)
  • In receipt of one of the following means tested eligible benefits:
  • Income support
  • Income based Jobseekers’ Allowance
  • Income related Employment and Support Allowance (which includes a work
  • Related activity or support component)
  • Universal Credit (low income elements)

And the benefit must include one of the following:
Child element for children aged 5 or under
Disabled child element

A disability or pensioner premium
Have a gross annual household income (HHI) of less than £16,190 and at least one of the following applies:
The account holder is living with mental or physical disability or illness
The account holder is of pensionable age

There is a child living in the house aged 5 or under

You spend 10% or more of household income on energy bills to heat your property

Please note that we may ask you for documentary evidence to support your claim, as required by Scheme Guidelines.

You'll need to apply for the scheme each year in order to be considered for payment and we reserve the right to close the scheme to applicants at any point.
In order to complete a registration we'll need details of all the benefits you receive and amounts, as well as any other household income.
Please also keep any correspondence you may have confirming household income or benefits gained, as you may be asked to provide documentary evidence to support your claim, as required by Scheme Guidelines.
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