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    There is insufficient credit left on your viewing card. Whats it mean??

    Just tried to order the Hatton fight and got this message. Now the boss is worried because she thinks we haven't been charged for all the other pay per view events/adult entertainment we've ordered and that she's gonna get the mother of all bills from sky...
    Anyone have any ideas?

    7 Comments

    mine said the same i didnt tell them and just rang and ordered the fight like that and they take the fight bill of your next payment to them, its said if for a while and i have not been charged for old stuff.

    I think it probably means there is insufficient credit left on your viewing card. But I could be wrong.

    Check, is your Sky box plugged into the phone line?

    Anyway, I think you can set a limit (per month?) on your viewing card and you seem to have reached it.

    Try going into services from the Sky handset and see if you can increase it there (I think you can also turn it off or decrease it).

    If not just phone up and order it.

    Original Poster

    Gemmell007;5103774

    mine said the same i didnt tell them and just rang and ordered the fight … mine said the same i didnt tell them and just rang and ordered the fight like that and they take the fight bill of your next payment to them, its said if for a while and i have not been charged for old stuff.



    I've no idea if other stuff we've ordered has been charged for or not! Scared now. Might have to move house. Hope they don't find us. lol

    Got it ordered now anyway.

    are you Jaqui Smiths husband?

    Check you have your credit limit set to £20.

    You may have it set at say £6 and cant order anything above that

    It explains how to do it here

    sky.com/por…203

    Original Poster

    guilbert53;5103866

    Check you have your credit limit set to £20.You may have it set at say £6 … Check you have your credit limit set to £20.You may have it set at say £6 and cant order anything above thatIt explains how to do it herehttp://www.sky.com/portal/site/skycom/skyhelpcentre/producthelp?nodeId=16005495-d7ec-42de-9051-c5d815f0fd86&articleId=11315203



    ooo thankyou for the help
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