Hi i had to send a package out to china, i handed it in at the post office on the 5th but the person that i sent it to has still not recieved any it. when i was sending it i asked the lady at the post office if there was any way i could track it but she said no. i checked on the royal mail site and there is a way to track it. i know its still early but if the person says he hasnt recieved it in say a weeks time then could i claim off royal mail by saying that at the the time i was told you could not track it but you can and i was not told that?
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