Thinking of switching to Virgin Media...

7 replies
Found 9th Feb 2011
I'm thinking of switching all my services to Virgin Media. What do you guys think of Virgin Media?

At the moment I'm on the following various packages & prices:

TV: SkyHD = £32.75
Phone: O2 = 12.77 (£13.25 after 31st March)
Broadband: O2 = £15.32 (£18 after 31st March)

Total/month = £60.84 (now)/£64 (after 31st March)
Total for 1 year = £764.84!

Thinking of switching to this Virgin Media Bundle.
TV (L), V+HD Box, Line Rental, Phone (L), Caller ID, Broadband (50mb). £42.79 for 6months & £61.54 thereafter.

Total for 1 year = ~£648
Discounts: £60 credit when ordering online & £65 Quidco
Brings the total to ~£525 for 1 year

7 Comments

Their customer service is **** diabolical!

im in the same predicament. only changing from Virgin to Sky as virgin prices are going up too on 1st april

cdm22

Their customer service is **** diabolical!



Agree totally but one more thing to remember, the virgin deal the OP qouted with the half price for 6 months is in fact an 18 Month contract.

The Virgin deal is for an 18 month contract! and there customer services is dire and they are too quick to place a default on your credit file for missing payments as well.

Original Poster

stiffnuts

Agree totally but one more thing to remember, the virgin deal the OP … Agree totally but one more thing to remember, the virgin deal the OP qouted with the half price for 6 months is in fact an 18 Month contract.



Damn, didn't see that. Well spotted. Cheers

What is so bad about Virgins customer service? Is it as bad as Sky's?

K1LLER HORNET

Damn, didn't see that. Well spotted. Cheers :)What is so bad about … Damn, didn't see that. Well spotted. Cheers :)What is so bad about Virgins customer service? Is it as bad as Sky's?




I have never had an issue with Virgin CS (unlike Sky, which is why I left). I have xl hd tv, xl phone and L bb for £46. This price is after a £23 discount as been with them for 3 years. Can't fault them in any way.

I had my Virgin installed October 2009 with no incentives. This Christmas they offered cashback and 50% off. When I rang them and ask if they could offer me something they said no and were not interested. I do love the on demand mind as I work shifts and used to miss everything
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