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    Ticketmaster and Michael Jackson - Ticket Refunds

    Just had this email for anyone who was wondering about refunds

    Michael Jackson - The O2

    Dear Ticketmaster customer,

    This is a courtesy email from Ticketmaster regarding your Michael Jackson booking. AEG Live, the event organisers has issued the following statement:

    "On behalf of the entire AEG organisation we extend our deepest condolences to Michael Jackson's family and friends during this tragic time. Full ticket refund information and procedures will be released early next week for all Michael Jackson "This Is It" shows. Fans are advised to hold onto their ticket vouchers/proof of purchase."

    Ticketmaster will contact all its customers when the refund arrangements are finalised.

    Kind regards,
    Ticketmaster Customer Service Department

    11 Comments

    I havent had that email yet...or my tickets. I expect they will just refund the ticket price and not service charge..p and p and processing fee..which for me is £30.25...so if they keep it they are still making a few bob off each person.

    I would be worried for those who bought tickets from EBay etc.

    heard on the news that they are going to send out a statement about refunds in the next 24 hours.

    Banned

    diabeticguy;5603127

    I would be worried for those who bought tickets from EBay etc.



    i wouldnt

    there is no way they are gonna allow people to get away with selling and not refunding the full am ounts

    too much bad publicity and too much cash involved

    tinkerbell28;5603272

    Yep, they are already telling sellers in 45 days refund, or it will be … Yep, they are already telling sellers in 45 days refund, or it will be forced anyway under PP and they are working on an announcement for those over 45 days.



    Forced or not, there will be loads of people removing their card and bank details from PP

    And escaping with big cash lol

    maxmix

    Court cases then I suppose !

    tinkerbell28;5604487

    No pp will just send debt collectors after the sellers and yes take them … No pp will just send debt collectors after the sellers and yes take them to court. Ebay will see the buyers right then chase the sellers, which has always been the case.



    For these large amounts over the PP limit, I hope they do, it's a shame to see buyers getting hassle for nothing....

    maxmix

    Banned

    maxmix;5604481

    Forced or not, there will be loads of people removing their card and bank … Forced or not, there will be loads of people removing their card and bank details from PPAnd escaping with big cash lolmaxmixCourt cases then I suppose !



    maybe they will escape with big cash....

    but no more ebay or paypal with any of those registered details like address or bank account

    is it really worth the hassle?

    is anyone thinking about keeping 1 ticket and getting refund on the rest...many people are sayin that it might be worth a lot one day

    Banned

    killabyte;5609578

    is anyone thinking about keeping 1 ticket and getting refund on the … is anyone thinking about keeping 1 ticket and getting refund on the rest...many people are sayin that it might be worth a lot one day



    everybody will be keeping their tickets, i would imagine.....sounvenirs

    refunds will be issued to who bought them via cards etc..... not by sending tickets in


    how many tickets were issued i wonder?

    Banned

    ***Updated: Michael Jackson concert tickets ***

    27 June, 2009 | 12:49PM BST

    The sad news of Michael Jackson's death has left fans of the King of Pop bereft. eBay is committed to ensuring that no buyer is left out of pocket as a result of the unique nature of the event, and will ensure all buyers on the site can receive a full refund for their ticket purchase.

    On this basis, eBay and PayPal is extending its Buyer Protection to all Michael Jackson concert ticket purchases bought on eBay
    . The company will also help sellers by refunding eBay's sales commission when they refund buyers for Michael Jackson ticket sales.

    Final details of how buyers and sellers can work with eBay and PayPal will be announced early next week.

    Regards,

    The eBay Team


    those that have spent the profits better start saving or get a loan ....lol

    Just an fyi for anyone who needs to get refunds from Ticketmaster, SEE, Ticketline or viagogo - check out this page which has instructions...
    michaeljacksonlive.com/ref…php


    If you are looking to get one of the tickets sent to you rather than the refund... you've got till Aug 14th otherwise you'll just get a refund!


    This is the response you get once you fill it in (from ticketmaster at least)

    "All refunds will be processed as soon as possible, please allow up to 21 days upon completion of this request. If you have selected to receive all or some of your souvenir tickets we aim to have this process complete by the end of August 2009 and will be in contact nearer this time regarding the dispatch of your tickets."
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