Timber land black friday order issues

2
Found 15th Dec 2017
if you have ordered at Timber land on Black Friday and still waiting for order to be delivered! then you are never going to get the order.

same thing happened with me I was waiting for 3 weeks and the status was showing as order being processed.

I called the customer care and they told me the order didn't go through I need to order again.

on insisting they gave me 30% discount code and a refund for Express delivery.

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2 Comments

Maybe it was a website issue, perhaps try Timberland next time.

Original Poster

windym3 m ago

Maybe it was a website issue, perhaps try Timberland next time.


I was able to see online as order being processed.

Customer care agent told me she can see the order in one system but not the other to proceed with that order. It was their system issue.
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