Groups

    Tocco Ultra Fault

    Hi

    I got my wife a tocco ultra for xmas,with thanks to a deal on here.It was a clearance phone from e2save. It has a small fault that I have googled for but cant find any answers.It keeps coming up with a message on the screen saying that the phone is fully charged and to unplug the charger.Obviously the charger is unplugged,I have tried plugging and unplugging the charger several times,tried removing the battery.
    Has anybody come across this before or got any ideas,will I be better off ringing up to get a replacemnet/refund?

    Also this morning the battery was completely dead,even though it was fully charged yesterday,I have read they have a poor battery life though,so it could just be down to that

    Would be grateful for any replies thanks

    3 Comments

    I jus recomend not to buy from them, I got a silver 6300 about 4 months ago on clearance and the mic was faulty and it took weeks to return it and the week after it came back, in even worse condition. The battery was battered. I ended up selling to cex. Would you sell the phone?

    Contact e2save when they re-open and get them to replace the phone as it's clearly faulty. It's not a good idea to try to fix a new phone yourself.

    Original Poster

    JaYy_dOg;7336821

    I jus recomend not to buy from them, I got a silver 6300 about 4 months … I jus recomend not to buy from them, I got a silver 6300 about 4 months ago on clearance and the mic was faulty and it took weeks to return it and the week after it came back, in even worse condition. The battery was battered. I ended up selling to cex. Would you sell the phone?



    Would have to ask the wife about selling the phone!!

    tony_s1;7337155

    Contact e2save when they re-open and get them to replace the phone as … Contact e2save when they re-open and get them to replace the phone as it's clearly faulty. It's not a good idea to try to fix a new phone yourself.



    Thanks,I think I will call them and see what they say
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Magazine competitions - Issue 39 @ tvchoicemagazine.co.uk55
      2. Win 1 of 3 x £1000 Selfridges vouchers with Virgin Trains109
      3. Win a Free minion usb stick1010
      4. totalev.com comp - win an electric car2121

      See more discussions