Topman - Refund p&p on return?

2
Found 20th Sep 2007
Hey,
A question about Topman.

Will they refund P&P when a complete internet order is returned?

Their t&c says;
"We will also refund the delivery charges if you are an EU customer cancelling your purchase within the seven-day cooling off period"

So anyone had p&p refunded with them?

2 Comments

Banned

When i oredered from DP (same group) was told on phone if returned within 7 days then they refunded postage costs, but i had to phone them as they didnt return it, and had the usual we dont do that, but i reminded them that they did, it was then returned to card

Original Poster

Thanks sassie
The item's arrived faulty anyway, under which circumstances they would provide a full refund anyway... we'll see
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