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    Training DVDs Wanted - Please HELP

    My boss has asked me to get hold of some training videos on a budget of a couple of hundred pounds - thing is, from the website I found, these training dvd's cost about £900 EACH !!!

    ]http//ww…om/

    I'm after the 'Video Arts' training dvds featuring John Cleese below:

    1. Telephone behaviour - The rules of effective communication
    2. How to lose customers without really trying - Keeping the customer satisfied
    3. Keeping customers cool - Understanding the customers problem
    4. The guest - Everything you already knew about great customer service
    5. Making incoming calls count - A ringing phone is an opportunity

    So, I'm trying to get £4,500 of training dvds for a couple of hundred pounds - now thats a challange !!!

    I can't get 'copies' thats not a possibility..... any help would be appreciated.

    Thanks... JONJONJON

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