Transfer ShopTo balance back into paypal or onto card?

2
Found 8th Feb 2012
I pre-ordered something but manage to find it cheaper elsewhere so I decided to cancel the order. I paid by paypal.

Now it says that it was cancelled but I haven't been refunded in paypal. Instead it says when I hover over my account
Points: 0 (£0.00)
Balance: £38.00
Available: £38.00

how do I get this back into my paypal account as maybe I'm blind or shopto has horrible navigation but I can't seem to find a way to do this.

thanks.
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2 Comments
iv had this problem too with my ones, it is a credit note i think, i dont know how to get it either but i did have email to say i had been given credit,
Hi think its to do with paypal - bought something from JD sport and trying to return them to store but will not give me money back cause i paid on paypal and they havent got tills that will do it. So have to return at my cost for money back.
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