trying to buy 10 giffgaff goodybag?

12 replies
Found 25th Jan 2012
hi folks wonder if someone could offer a quick bit of advice please.

got my lad a new phone for christmas, ordered a giffgaff sim then bought a goodybag on the 24th of dec, before i stepped foot in the door after work today the laddies nipping my head about running out of credit etc, i said no problem i will log onto giffgaff and buy another goodybag which i was going to do last week but forgot.

anyway when i am trying to purchase the goodybag i get a message saying ""At this moment you can only top-up your account. Please come back later if you want to buy a goodybag."" has anyone else had this, is it unusual or normal, do i have to topup before buying a goodybag etc

sorry for dumb questions but all my contracts in the past for myself, wife, kids have been run of the mill fone contracts or sim only contracts and this is the first time ive had to manually purchase credit myself so not to sure of the proper procedure

thanks to anyone who can help or advise

  1. Misc
  2. Giffgaff
12 Comments

Sometimes the system goes down and you can't buy goodybags, maybe they simply can'y take card payments at the minute?

you may be better off posting in their forums about this?
Edited by: "jayjayuk1234" 25th Jan 2012

Banned

dont you have to buy the goodie bag with credit?

Sometimes it can be funny on the day they expire for me, and I usually wait till the following day and its fine.

sassie

dont you have to buy the goodie bag with credit?



No you can buy from a debit/credit card

Original Poster

cheers for the answer bud, ive tried to post a message in the giffgaff forum but when i press reply it just sends me back to my profile page, its really starting to bug me now, probably my fault for not buying topup before now but the fact u cant pick up a fone and speak to someone about is whats really annoying me

you have to purchase credit first before you can buy a goody bag. I bought credit with a voucher then bought a goody bag with the credit. It is safer using a voucher online than your credit card.

Original Poster

deekie

you have to purchase credit first before you can buy a goody bag. I … you have to purchase credit first before you can buy a goody bag. I bought credit with a voucher then bought a goody bag with the credit. It is safer using a voucher online than your credit card.



thanx all for showing interest, how do i buy a voucher bud is it like going to a shop and askin for a 10 quid orange topup etc or is it something thats done online

cheers

I thought that the goody bags last about 30 days and if you use everything in the goody bag before that you can only add normal credit (not discounted goody bags) and then after the 30 days you can buy another goody bag

Original Poster

goody bag would have ran out yesterday i think

smiffy1888

thanx all for showing interest, how do i buy a voucher bud is it like … thanx all for showing interest, how do i buy a voucher bud is it like going to a shop and askin for a 10 quid orange topup etc or is it something thats done onlinecheers



Their website has going mental all day. I couldn't log in earlier, then could and now I cant again. Loads of people are also having problems topping up. A quick twitter search shows they are all over the place right now.

As for the voucher, you can buy an o2 voucher and add it via the website (when its up and running again).

Original Poster

ants97

Their website has going mental all day. I couldn't log in earlier, then … Their website has going mental all day. I couldn't log in earlier, then could and now I cant again. Loads of people are also having problems topping up. A quick twitter search shows they are all over the place right now. As for the voucher, you can buy an o2 voucher and add it via the website (when its up and running again).



thanx very much for the info bud
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