trying to download a file ???

    I am have been trying to download a file without sucess, I was sent it in zip format and then again in normail format still nothing, I can find them and it says its downloaded 100%, but when i click on it for my craft robo a box pops up saying "This file format is not supported", so I have just downloaded the attachment again on another laptop which both are windows vista and it downloaded double clicked and it started right away, anyone on here know what the problem is ?



    It means what it says, One laptop supports that type of file the other does'nt,
    Because they are both vista makes no difference, One has software downloaded to support the file the other hasn't. eg for mp4 or divx etc.
    Google - free download for ( the file format). and download.

    Original Poster

    This may sound stupid to you but how do I find out the file format ?
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