Posted 26th Nov
I bought a Philips ambilight 50PUS6753/12 and had problems with the screen. Philips gave a year warranty so they directed the job to a company called Eqinox. Their engineer attended and changed the screen but then a new fault arose. Equinox came out again and this time took my set. I’ve just received an email to say that they have damaged the bezel and rear cover in transit. They have offered a repair or a replacement. The replacement has a slightly different model number 50PUS6703/12. Is this model very similar to mine? Should I accept this replacement?