ubuntu help

25
Posted 11th Mar
hi, my sons acer travelmate was running ubuntu 16, on startup it was booting to grub menu and I could get nowhere, had no live cd so decided to go for a new installation (ubuntu 19). I downloaded it to usb made it bootable, changed the boot order and it runs from usb. but when I try to install it first time it crashed now it says hard disk only has 8gb of memory and it needs 8.6gb? thx in advance, any info welcome.
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What's the physical capacity of the hard disk?
I googled his Acer TRAVELMATE P253-E says it is 320gb.

originally windows 8.
Edited by: "leitchyleck" 11th Mar
Can you run a partition manager on the hard disk and repartition it or is it a catch 22?

And if it originally had windows on remove any NTFS partition.
Edited by: "IamMT" 11th Mar
tbh i'm not great with Linux, had it years ago dual booting with windows, (only had linux for curiosity, to do basics, kept it updating/upgrading) worked great then boot problems made me uninstall it.

I have got to ubuntu desktop on sons lappy now but it must be running from usb.

are there some commands I could run to check things?
Edited by: "leitchyleck" 11th Mar
thx, tried sudo gparted which only showed the usbdrive, i'm thinking maybe hard drive has failed totally or is partially disconnected?
leitchyleck11/03/2020 18:49

thx, tried sudo gparted which only showed the usbdrive, i'm thinking maybe …thx, tried sudo gparted which only showed the usbdrive, i'm thinking maybe hard drive has failed totally or is partially disconnected?


I'd be surprised, can the bios setup see it?
boot order had ubuntu, usb, cd drive and 2 network options, saving it to ubuntu always took me to grub menu?
Edited by: "leitchyleck" 11th Mar
As I get it you are installing it on USB Stick, and your USB is under 8GB.

It's very much possible to install Linux on USB Drive itself that is persistent.

Google for Persistent Linux on USB Stick.

Having said it will be slow to boot and also slow to run if you don't have enough RAM
thx, maybe I explained it wrong, I have Linux on the usb, it boots from the usb, gets me to the ubuntu desktop, it will not let me install ubuntu, I ran some commands from the above video but none can see my hard disk, it only sees the usb drive.
when I was on grub menu any command I tried gave me:

secure boot forbids loading module from (hd0, gpt2)/boot/grub/x86 -efi/ls.mod
Yup - it sounds to me like you need to have a look at the bios and turn off secure boot. I also can't remember about Ubuntu (not installed it for a while), but there may be a BIOS and a UEFI install option. I think it's a dual mode installer though. But I would look at the Secure Boot option in the BIOS first.
thx, just watched a video re bios options, turned off uefi to legacy then at start up said check media cable, will open in morning and check hard disk is connected,football time!
update, checked hdd was seated ok, into bios cleared all passwords, use ddefault settings, saved, exit.

on startup get a no bootable device, insert disc n press any key?
Edited by: "leitchyleck" 12th Mar
alg11/03/2020 19:53

Yup - it sounds to me like you need to have a look at the bios and turn …Yup - it sounds to me like you need to have a look at the bios and turn off secure boot. I also can't remember about Ubuntu (not installed it for a while), but there may be a BIOS and a UEFI install option. I think it's a dual mode installer though. But I would look at the Secure Boot option in the BIOS first.



Generally, it is best if you disable UEFI and secure boot in your BIOS (should not really be all that necessary these days as install routine detects and installs as appropriate - but I have found it does not work 100% all of the time on all machines - Acers can be a pig) and whilst there ensure it looks to usb drive to boot from there first rather than hard disk.
Also a good idea to download an LTS version of Ubuntu (18.04 is the latest) OR Linux Mint latest version which I have found more tolerant of UEFI/secure boot)
When you create the bootable live USB make sure you create one which is bog standard - not a UEFI/secure one,
When you do the install, make sure you choose to replace everything on the hard disk. It does sound as if this may be a little corrupt just now so if the install offers "something else" choose this and it will open gparted allowing you to partition the whole hard disk into one and format accordingly. Don't worry about a swap partition - the installation does it itself and can be changed later.
Happy to help further but you may be best going to the specialist ubuntu forums if you need fore help.
Oh and welcome back to linux - so much better than windoze.
leitchyleck12/03/2020 08:38

update, checked hdd was seated ok, into bios cleared all passwords, use …update, checked hdd was seated ok, into bios cleared all passwords, use ddefault settings, saved, exit.on startup get a no bootable device, insert disc n press any key?



you need to change bios so it looks at usb drive first. does sound though that your hard disk is suggered or still needs to be correctly seated
Edited by: "tardytortoise" 12th Mar
cleared all passwords in bios, restarted in bios, set new passwords for supervisor,vuser and hdd, saved. restarted, asks for hdd password when entered says not allowed in this group policy? might try another hdd?
tardytortoise12/03/2020 08:48

Generally, it is best if you disable UEFI and secure boot in your BIOS …Generally, it is best if you disable UEFI and secure boot in your BIOS (should not really be all that necessary these days as install routine detects and installs as appropriate - but I have found it does not work 100% all of the time on all machines - Acers can be a pig) and whilst there ensure it looks to usb drive to boot from there first rather than hard disk.Also a good idea to download an LTS version of Ubuntu (18.04 is the latest) OR Linux Mint latest version which I have found more tolerant of UEFI/secure boot)When you create the bootable live USB make sure you create one which is bog standard - not a UEFI/secure one,When you do the install, make sure you choose to replace everything on the hard disk. It does sound as if this may be a little corrupt just now so if the install offers "something else" choose this and it will open gparted allowing you to partition the whole hard disk into one and format accordingly. Don't worry about a swap partition - the installation does it itself and can be changed later.Happy to help further but you may be best going to the specialist ubuntu forums if you need fore help.Oh and welcome back to linux - so much better than windoze.


thx for input, ubuntu 19 is allready on my usb, i can get to desktop, just wont install, gparted only sees the usb?
thx, can follow that, just remembered i dont think i have win8 on this hhd anymore, hdd is 80gb but spec says 320gb, i must have swapped original.

after clearing and setting new passwords in bios it says password check fail?

on startup get harddisk security, it lists the hdd in a blue box but says lock at end?

edit, just got past the hdd lock screen, took me to the no bootable device again!
Edited by: "leitchyleck" 12th Mar
leitchyleck12/03/2020 09:00

thx, can follow that, just remembered i dont think i have win8 on this hhd …thx, can follow that, just remembered i dont think i have win8 on this hhd anymore, hdd is 80gb but spec says 320gb, i must have swapped original.after clearing and setting new passwords in bios it says password check fail?on startup get harddisk security, it lists the hdd in a blue box but says lock at end?edit, just got past the hdd lock screen, took me to the no bootable device again!



I sympathise! As I said in an earlier post, Acers can be a pig! Not all Acer USB ports are equal! Booting from an external DVD drive might help!

This now seems to have gone beyond arriving at a simple solution. If you can, I would try whipping out this offending hard-disk, putting it into another machine temporaliy and checking its health and try installing either windoze or linux onto it and depending on outcome reinstalling back on the Acer.
leitchyleck12/03/2020 09:00

thx, can follow that, just remembered i dont think i have win8 on this hhd …thx, can follow that, just remembered i dont think i have win8 on this hhd anymore, hdd is 80gb but spec says 320gb, i must have swapped original.after clearing and setting new passwords in bios it says password check fail?on startup get harddisk security, it lists the hdd in a blue box but says lock at end?edit, just got past the hdd lock screen, took me to the no bootable device again!



Read this (2 pages) and all the links
ubuntuforums.org/sho…937

It is about your exact machine.
askubuntu and ubuntuforums are the places you will get better help than I can provide.
Good Luck!
update, ran "try ubuntu without installing" from usb, ran gparted it showed 3 partitions this time :

unallocated 513mb

dev/sd2 ext4 66.2gb, 13.75gb used

dev/sd3 linux swap 7.82gb, unused (has a key symbol after dev/sd3 so is locked)

would it be ok to delete the unallocated partition?
Edited by: "leitchyleck" 12th Mar
thx for all input, swapped hard drive, ubuntu 19 up and running.
leitchyleck12/03/2020 17:00

thx for all input, swapped hard drive, ubuntu 19 up and running.



nice to know - obvs that original hard disk was cream crackered
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