Energy price cap up £700 from April. UK households ‘to be given £200 discounts’ + £150 English / Welsh / Scottish council tax rebate + more

Posted 20th Sep 2021
Update 2
Take your Meter readings on, or before, the 31st of March, before the price cap comes into force


Update: Cost of living: Most Welsh households to get £150 payments

  • Most households in Wales will receive a £150 payment as part of plans to tackle the rising cost of living.
  • The Welsh government said it would match the council tax rebate planned in England for homes in bands A to D.
  • The payments in Wales will also be offered to people living in all bands who do not pay the tax, unlike across the border.

How much is the council tax rebate in Scotland and what band am i in?

  • All households in bands A to D will receive a £150 payment or discount from their council tax bill, as will those in other bands who already qualify for reduced rates
  • Additional £10 million for the Fuel Insecurity Fund “to help households at risk of self-disconnection, or self-rationing their energy use, due to unaffordable fuel costs”

Spreading the cost rise over time - this year, people will receive a £200 discount on their bills from October. People will get a £150 council tax rebate in April to help with the cost of energy. It will not need to be repaid. for those on Bands A to D (Some exclusions could apply)You can check your council tax band here

Price Cap Info - Average duel fuel will be £1971, up approx £700 From April 1st
Hi folks, as some of you may of heard, there's a real problem with energy wholesale costs at the moment and now looks like Bulb are trying to source extra funding to stay afloat.

Bulb supplies electricity and gas to 1.7m UK customers and It is the sixth biggest supplier in Britain with a market share of just under 6 per cent as of March this year. (Source FT)



Other updates

Energy bills to rise as Ofgem brings forward price cap announcement from 11am 03/02/22+ UK households ‘to be given £200 rebates’ to cover soaring energy bills under Treasury plans - Will update thread once info is out there

Together Energy collapses leaving 176,000 homes in limbo 19/01/22
Bulb Energy, which has 1.7 million customers Bulb in special administration

Omni, MA Energy, Zebra Power, AmpowerUK announce they're going to cease trading - Approx 23,000 customers 02/11

Energy supplier Bluegreen has become the latest to collapse 02/11

Pure Planet and Colorado Energy said they had ceased trading

Omni Energy predicts it will be 13th UK provider to go bust

Ovo to table bid for Bulb amid scramble over struggling energy suppliers

Energy price cap: Millions of households face higher gas and electricity bills

Enstroga, Igloo and Symbio Energy all go bust

Shell Energy to take on 255,000 customers of collapsed Green

Avro Energy is ceasing to trade. Ofgem, the energy regulator, is appointing a new supplier for its customers.

Energy supplier Green to cease trading as it becomes latest casualty of energy crisis

Igloo on brink of collapse as energy supplier casualty list mounts

Ofgem have appointed Octopus Energy to take over your energy supply from Avro Energy.


Current energy offers

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Sainsbury’s 2 years fixed deal Energy Crisis + 12000 Nectar Bonus Points (worth £60) at Sainsbury's Energy (E.ON)

Lidl / British Gas Evolve “The Lidl One” Exclusive energy Tariff + £50 Lidl Plus coupon for New dual fuel Customers on direct debit



What is the Price Cap?

The energy cap is the maximum RATE that can be charged to customers who are on a suppliers default tariff. If you use more energy than average, your total bill will be higher than average. The default tariff is the one you are placed on if you fail to select a tariff or your fixed term deal ends. Your present tariff may be higher than the default tariff.

Energy 'discounts'

The “rebate and clawback” scheme will give consumers a one-off discount of £200 on energy bills.

This will allow energy providers the opportunity to reclaim funds over an extended period of time – when wholesale energy prices fall – rather than hitting consumers with the increased cost all at once.




Bulb went into administration

''The UK's sixth largest energy company, Bulb, is seeking a bailout to stay afloat amid surging wholesale gas prices.


The company, with 1.7m customers, is working with the investment bank Lazard to try to shore up its balance sheet.


It is the latest energy company battling to avoid going bust, with at least four smaller UK firms expected to go out of business next week.

High global demand for gas has caused a recent surge in wholesale prices.

A bailout for Bulb could come as part of a joint venture or merger with another company, with a further option being a cash injection from investors, according to the Financial Times, who first reported the story.

In a statement, Bulb told the BBC: "From time to time we explore various opportunities to fund our business plans and further our mission to lower bills and lower CO2.

"Like everyone in the industry, we're monitoring wholesale prices and their impact on our business."



What to do if your energy supplier goes bust


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  • Customers will still continue to receive gas or electricity even if the energy supplier goes bust. Ofgem will move your account to a new supplier but it may take a few weeks. Your new supplier should then contact you to explain what is happening with your account
  • While you wait to hear from your new supplier: check your current balance and - if possible - download any bills; take a photo of your meter reading
  • If you pay by direct debit, there is no need to cancel it straight away, Citizens Advice says. Wait until your new account is set up before you cancel it
  • If you are in credit on your account, your money is protected and you'll be paid back. If you were in debt to the old supplier, you'll still have to pay the money back. The new supplier should contact you to arrange a payment plan
  • Once you have been informed of your new supplier, make sure you're on the best tariff for you. You can switch if you're not happy with your new supplier or tariff without any penalties, but don't do this until the account has been moved over.




More articles to help

What happens if your energy supplier goes bust

Your energy supplier has gone bust





Credit - BBC



Last updated 21.20pm Sunday 26 Sept. Next update 12pm Monday 27 Sept.


Ofgem have appointed Octopus Energy to take over your energy supply from Avro Energy.

Your energy supply will not be interrupted or affected in any way. Any credit balance you have with Avro is safe, protected by regulation, and will be transferred to your Octopus Energy account.

Please do not contact Octopus Energy right now as we cannot give you any more information but we will email you to explain what happens next within the next 48 hours.


If you have a power cut, please contact 105 from anywhere in the country to be put through to your local power distributor. If you can smell gas or have a gas leak, please contact the 24 hour National Gas Emergency hotline on 0800 111 999.

If your power is off supply due to an issue with your meter and the distributor is unable to assist, you can contact the emergency team on 08456 589 655. This service is provided by Avro's meter operator Lowri Beck who can only help with your physical meter and have no access to details about your account.


Your Avro energy account is moving to OctopusOfgem, the energy regulator, has asked Octopus Energy to step in and look after Avro's customers as the company have ceased trading. Over the next few weeks, we will transfer you to our systems and move you to one of our competitive tariffs. Once this switch process is complete, you'll be free to stay with Octopus with no exit fees, or switch to another supplier. You won't be able to switch until then due to energy industry limitations.

If you have recently left Avro and have a credit or debit to settle, please do not contact us yet. We will contact you within the next 4 weeks to let you know what happens next.If you started to switch to, or away from Avro, more than 7 days ago, the switch will continue uninterrupted. If it was less than 7 days ago, the supplier you are moving from, or moving to, may be able to cancel the switch if you prefer.
Good to know:


  • Your energy supply will not be interrupted or affected in any way. You will not be cut off.
  • Any money Avro owes you is safe and will be credited to your new Octopus account as soon as possible.
  • If you pay by Direct Debit please do not cancel it. This will continue as usual and be paid to Octopus and not Avro. You will need to pay for the energy you use, and if you cancel your direct debit, you may start to build up debt. If you have cancelled it already, don't worry, we will contact you about this.
  • If you are a prepayment customer, you will be able to top up in the same way you have been doing & will not lose supply


Our pricing promise: Your Avro tariff will come to an end on the 26th of September at the point the company ceased trading. We will get in touch with all Avro customers soon to inform them about new rates and charges, but will move customers onto our Flexible Octopus tariff, £10 below the price cap. This is currently cheaper than anything available from any other large supplier and cheaper than the fixed prices we're currently offering new customers on our website.

Please do not call or email us - we will be in touch within 48 hours with an update.

If you can, please make a note of your meter readings today and store them. If you cannot input them onto the Avro website, do not worry, just keep a record and we will ask for these soon. If you are away, or can’t make a note, don’t worry. It won’t affect your switch and we will be in touch soon with more information.


Here’s what will happen next:

Within 48 hours

We will contact you with an update.

Within 14 days

We expect to have most accounts reviewed, transferred, and operating properly. Please do not cancel your Direct Debit as we will move it over to us.

In the next month

Once your switch completes, you'll be free to switch to another supplier (but we hope you'll stay).

We are committed to making this as smooth as possible. We’re proud of our reputation for customer service and ask that you bear with us whilst we begin the tidying process so we can give you the service you deserve.
Community Updates
Update 1
Energy supplier Green lines up insolvency advisers amid industry crisis - The company, which has approximately 250,000 customers and close to 200 staff, is working with Alvarez & Marsal as it faces going into administration.
New Comment
Top comments
Avatar
I've just download my statements and payments from Avro Energy.
They disabled user details in their default page but their other web servers still active. You can get your statements and user details by using other web servers.
If you want to get your statements, you can use assets.avroenergy.co.uk/Def…spx

45656330-3jeGf.jpg
Avatar
My previous supplier was Green Energy Network, took over by EDF (THIEVES) billed me twice for same usage during take over. only £639 for three months of usage for one bedroom flat... Keep calling and raising concerns with them by giving actual reading all the times. Finally after digging out in details found out that both suppliers where charging for the same amount of meter readings I submitted. I tried explaining EDF customer service they didn't understand. Finally, one advisor gave me specialist team who can explain to me my bill in more in details. I call those specialist team and explained my concerns. He picked it up straight away, told me to check the new bill generated after 24hours. Next day got new bill from edf for the correct meter reading once of just under £285....

Moral of the story: if you are not very clear about the amount just ask them for more details and please keep checking all your bills in units used details... Saves you plenty of money
Avatar
But we have been fed the line for years that prices increase now because they are buying fuel for 4 years time. So either they are full of or they are full of
Avatar
I see on the news that the gov say there will be no issues on power or gas coming up to Christmas. . . So expect to be cooking your turkey over a couple of candles on the 25th...
3116 Comments
  1. Avatar
    Had a switch to Avro complete about 10 days ago but expecting them to go under, still owed £250 from previous supplier (Shell).
  2. Avatar
    So Gas has gone up 100% and electric about 45%. ( for me anyway! Absolutely crazy!
  3. Avatar
    I was with bulb for 2 years for gas and electricity, variable tariff. Excellent customer service. I switched to Avro before price increases. Avro was excellent at the start, but in the last 2 months it's been rubbish. No customer service, never answer calls, emails, twitter etc. I think avro could be 1 of 4 to go bust this week.
  4. Avatar
    My previous supplier was Green Energy Network, took over by EDF (THIEVES) billed me twice for same usage during take over. only £639 for three months of usage for one bedroom flat... Keep calling and raising concerns with them by giving actual reading all the times. Finally after digging out in details found out that both suppliers where charging for the same amount of meter readings I submitted. I tried explaining EDF customer service they didn't understand. Finally, one advisor gave me specialist team who can explain to me my bill in more in details. I call those specialist team and explained my concerns. He picked it up straight away, told me to check the new bill generated after 24hours. Next day got new bill from edf for the correct meter reading once of just under £285....

    Moral of the story: if you are not very clear about the amount just ask them for more details and please keep checking all your bills in units used details... Saves you plenty of money
  5. Avatar
    Author
    joeydeacon20/09/2021 07:37

    Had a switch to Avro complete about 10 days ago but expecting them to go …Had a switch to Avro complete about 10 days ago but expecting them to go under, still owed £250 from previous supplier (Shell).


    Sorry to hear that Joey


    mrman00720/09/2021 07:40

    So Gas has gone up 100% and electric about 45%. ( for me anyway! …So Gas has gone up 100% and electric about 45%. ( for me anyway! Absolutely crazy!


    It's so crazy, likely going to get worse before it gets better, further meetings today :/


    Otto.uk20/09/2021 07:40

    I was with bulb for 2 years for gas and electricity, variable tariff. …I was with bulb for 2 years for gas and electricity, variable tariff. Excellent customer service. I switched to Avro before price increases. Avro was excellent at the start, but in the last 2 months it's been rubbish. No customer service, never answer calls, emails, twitter etc. I think avro could be 1 of 4 to go bust this week.


    Not good Hopefully it get's sorted and fingers crossed for you.
  6. Avatar
    joeydeacon20/09/2021 07:37

    Had a switch to Avro complete about 10 days ago but expecting them to go …Had a switch to Avro complete about 10 days ago but expecting them to go under, still owed £250 from previous supplier (Shell).


    Just switched from Avro to EonNext they were actually more competitive and offer £30 free credit after 90 days supply no exit fees and £50 referral bonus for me and a friend with referral code. Never thought I'd go back to Big 6 but no brainer at the minute.
  7. Avatar
    I'm also with Avro for one house, I got it for a cheap standing charge. While I can't find anything about the firms about to go bust, I also expect Avro to be one of them.

    What I don't understand is that gas prices are going up and there is a price cap that protects us. That's all well and good, but while the bigger energy suppliers can tolerate minor fluctuations, surely at some point even they are going to be in trouble? This isn't a short term 'blip' on gas, it's a drop in production/supply and subsequent increase in price.
  8. Avatar
    the amount of referral fees paid out was never a sustainable model. But hey we will be proping them up from the news this morning if it gets the go ahead, thats money we are unlikely to see again. If the company you are with goes under get ready for massive increases in your new tariff.

    Otto.uk20/09/2021 07:40

    I was with bulb for 2 years for gas and electricity, variable tariff. …I was with bulb for 2 years for gas and electricity, variable tariff. Excellent customer service. I switched to Avro before price increases. Avro was excellent at the start, but in the last 2 months it's been rubbish. No customer service, never answer calls, emails, twitter etc. I think avro could be 1 of 4 to go bust this week.



    thats a shame their customer service used to be excellent.
    Edited by: "eslick" 20th Sep 2021
  9. Avatar
    Author
    singhisking6820/09/2021 07:45

    My previous supplier was Green Energy Network, took over by EDF (THIEVES) …My previous supplier was Green Energy Network, took over by EDF (THIEVES) billed me twice for same usage during take over. only £639 for three months of usage for one bedroom flat... Keep calling and raising concerns with them by giving actual reading all the times. Finally after digging out in details found out that both suppliers where charging for the same amount of meter readings I submitted. I tried explaining EDF customer service they didn't understand. Finally, one advisor gave me specialist team who can explain to me my bill in more in details. I call those specialist team and explained my concerns. He picked it up straight away, told me to check the new bill generated after 24hours. Next day got new bill from edf for the correct meter reading once of just under £285....Moral of the story: if you are not very clear about the amount just ask them for more details and please keep checking all your bills in units used details... Saves you plenty of money


    I've been through something similar.

    A very long story short (Scottish Power...)

    Bascially they were charging me £800 PER MONTH which went on for over 9 months, was litreally getting nowhere. No returned calls, said they called but didn't and when we did get through to someone, no notes were left on the 'system' so had to explain it all over, very stressful!

    They, Scottish Power, finally came to my property, after an 'investigation' and it was a faulty meter... we told them this at the start.

    We then had to fight tooth and nail to get the 'debt' cleared
    Edited by: "Dan_82" 20th Sep 2021
  10. Avatar
    Dan_8220/09/2021 07:55

    I've been through something similar.A very long story short (Scottish …I've been through something similar.A very long story short (Scottish Power...)Bascially they were charging me £800 PER MONTH which went on for over 9 months, was litreally getting nowhere. No returned calls, said they called but didn't and when we did get through to someone, no notes were left on the 'system' so had to explain it all over, very stressful!They, Scottish Power, finally came to my property, after an 'investigation' and it was a faulty meter... we told them this at the start. We then had to fight tooth and nail to get the 'debt' cleared


    Also, once you miss first bill you don't agree the amount and raise concerns. Within the week, start sending us threating letters for collecting debts and support etc... I keep calling and explaining EDF while my bill amount is in dispute, your previous advisor told me to stop paying until it's fully investigated. Believe me, they will scare hell out of you to get their pennies out ... Just recently switched to Sainsbury's dual plan supplied by Eon, after paying and closing all disputes with EDF and green energy network. From next time I won't be going for any funny name energy company to save £50 or £100 ... It's not hassling with small energy firms, while big companies buy and sallow them to closures. Before EDF experience, had bad experience again with first utility which was took over by Shell ... Same old bad experience while taking over and charging double price while taking over, which takes them 3-4 months to settle your bills and readings....
  11. Avatar
    I hope Pure Planet isn't one of them, I like them, never thought I'd say that about an energy supplier. Nearing the end of year 2 and as it stands year 3 is on the cards.

    Quicker we go all renewable the better, the price of wind isn't so volatile .
  12. Avatar
    Author
    singhisking6820/09/2021 08:06

    Also, once you miss first bill you don't agree the amount and raise …Also, once you miss first bill you don't agree the amount and raise concerns. Within the week, start sending us threating letters for collecting debts and support etc... I keep calling and explaining EDF while my bill amount is in dispute, your previous advisor told me to stop paying until it's fully investigated. Believe me, they will scare hell out of you to get their pennies out ... Just recently switched to Sainsbury's dual plan supplied by Eon, after paying and closing all disputes with EDF and green energy network. From next time I won't be going for any funny name energy company to save £50 or £100 ... It's not hassling with small energy firms, while big companies buy and sallow them to closures. Before EDF experience, had bad experience again with first utility which was took over by Shell ... Same old bad experience while taking over and charging double price while taking over, which takes them 3-4 months to settle your bills and readings....


    Exactly what we had, told to 'ignore' the letters but yet they were getting more and more demanding, no compassion whatsoever for something that was totally their fault.

    Shopping around is always worthwhile but totally agree, worth weighing up pros/cons with each supplier and do your research.
  13. Avatar
    singhisking6820/09/2021 07:45

    My previous supplier was Green Energy Network, took over by EDF (THIEVES) …My previous supplier was Green Energy Network, took over by EDF (THIEVES) billed me twice for same usage during take over. only £639 for three months of usage for one bedroom flat... Keep calling and raising concerns with them by giving actual reading all the times. Finally after digging out in details found out that both suppliers where charging for the same amount of meter readings I submitted. I tried explaining EDF customer service they didn't understand. Finally, one advisor gave me specialist team who can explain to me my bill in more in details. I call those specialist team and explained my concerns. He picked it up straight away, told me to check the new bill generated after 24hours. Next day got new bill from edf for the correct meter reading once of just under £285....Moral of the story: if you are not very clear about the amount just ask them for more details and please keep checking all your bills in units used details... Saves you plenty of money


    Still waiting for my money back after they took over GNE!
  14. Avatar
    Om Just making a switch from Bulb to Igaloo Energy as they ended up being cheaper this year.
  15. Avatar
    mrman00720/09/2021 08:34

    Still waiting for my money back after they took over GNE!



    This gentleman had solved my problem from edf.
    You can call and explain your concern in details. I hope he will resolve it straight away. Don't waste your time with customer executive over the phone.

    Daniel Lovell

    Customer Operations

    Customer Services

    0333 200 5100

    UNISON Recruitment Officer & Communications Officer

    UNISON Health and Safety Representative
  16. Avatar
    With caps being lifted off the energy supplies, and now conveniently the fire at the grid in Kent! Foreign money has been flooding into the power market by the trillions from foreign government investors over a decade! Coupled this with NI contributions and a decline in universal credit it will be a tough times ahead!!
  17. Avatar
    singhisking6820/09/2021 08:56

    This gentleman had solved my problem from edf.You can call and explain …This gentleman had solved my problem from edf.You can call and explain your concern in details. I hope he will resolve it straight away. Don't waste your time with customer executive over the phone.Daniel LovellCustomer OperationsCustomer Services0333 200 5100UNISON Recruitment Officer & Communications OfficerUNISON Health and Safety Representative


    Thank you!!
  18. Avatar
    mrman00720/09/2021 09:01

    With caps being lifted off the energy supplies, and now conveniently the …With caps being lifted off the energy supplies, and now conveniently the fire at the grid in Kent! Foreign money has been flooding into the power market by the trillions from foreign government investors over a decade! Coupled this with NI contributions and a decline in universal credit it will be a tough times ahead!!


    It is going to get worse. The cap going up doesn't solve the problem of higher costs the energy companies have already incurred in the last 6 months, especially where they have lower rates on fixed price contracts, because the cap trails actual price changes. The cap is likely to go up again in April because of this.

    I am expecting Bulb and Octopus to go under, and these two are the biggest outside the Big 6.
  19. Avatar
    Who are the 4 other firms? Just requested my credit refund. Had quite a lot in there with octopus energy. I don't know why they dont use my credit to pay for bills like most do but yeah you have to request a refund.
  20. Avatar
    I think Octopus have come out and said they are safe as well structured company. The articles mostly seem to be about Bulb who the OP has highlighted and AVRO. Will potentially be others as a lot of small energy companies
  21. Avatar
    But we have been fed the line for years that prices increase now because they are buying fuel for 4 years time. So either they are full of or they are full of
  22. Avatar
    joeydeacon20/09/2021 07:37

    Had a switch to Avro complete about 10 days ago but expecting them to go …Had a switch to Avro complete about 10 days ago but expecting them to go under, still owed £250 from previous supplier (Shell).


    Avro are under investigation with Ofgem cus of "financial irregularities"..... Move now.
  23. Avatar
    deleted266355120/09/2021 10:33

    Who are the 4 other firms? Just requested my credit refund. Had quite a …Who are the 4 other firms? Just requested my credit refund. Had quite a lot in there with octopus energy. I don't know why they dont use my credit to pay for bills like most do but yeah you have to request a refund.


    Cancel your direct debit and pay manually each month. They cannot force you to use DD. That way they get only the money you owe and not what they think you should owe.

    I do that with Igloo and never had any issue.
  24. Avatar
    joeydeacon20/09/2021 07:37

    Had a switch to Avro complete about 10 days ago but expecting them to go …Had a switch to Avro complete about 10 days ago but expecting them to go under, still owed £250 from previous supplier (Shell).


    Same here, switch completed about 1 month ago. Was pretty pleased to get in before the cap increase thinking i'd fixed my prices for a year.

    Now I'm sat here waiting for an email from Avro or to read about it on BBC News
  25. Avatar
    As I'm not on Twitter/FB etc the CEO email site is my go to for complaints. A balanced factual email to the head honcho always does the trick, bypasses all the hassle with call centre staff who can pass you from pillar to post depending on their level of know how and puts you in touch with an executive team, usually means someone who has good communication skills. Never close your complaint until satisfied.

    Used effectively many a time and not just for energy firms.
  26. Avatar
    RandyLanzarote20/09/2021 14:02

    Same here, switch completed about 1 month ago. Was pretty pleased to get …Same here, switch completed about 1 month ago. Was pretty pleased to get in before the cap increase thinking i'd fixed my prices for a year.Now I'm sat here waiting for an email from Avro or to read about it on BBC News


    Likewise!
  27. Avatar
    had a nightmare with scottish power when they took over my yorkshire energy account like 3 months after i joined them, then after trying to switch from them they 'lost' my previous readings, one they gave me as one example was missing a 0 but was all about 6 months old, and they demanded i give the correct readings from 6 months ago and each month thereafter. which was impossible as i submitted the tally through the app. so all im doing nowadays is taking pictures before i submit them! im now with pure planet, fingers crossed lol but scottish powers customer service was dreadful
  28. Avatar
    I see on the news that the gov say there will be no issues on power or gas coming up to Christmas. . . So expect to be cooking your turkey over a couple of candles on the 25th...
  29. Avatar
    Glad I stuck with BG for years, and have just got a new fixed tariff till 2023

    Looking at Octopus the other day and their prices have shot up.
  30. Avatar
    Is anyone with OutFoxTheMarket?
  31. Avatar
    joeydeacon21/09/2021 09:21

    Is anyone with OutFoxTheMarket?


    I was until recently and all I can say about outfox is that they have to be next to go because their tariffs just shot up 300%
  32. Avatar
    FrampyStinkwonkel20/09/2021 13:44

    Avro are under investigation with Ofgem cus of "financial …Avro are under investigation with Ofgem cus of "financial irregularities"..... Move now.


    Took your advice and jumped ship from Avro to British Gas for a 2 year fixed deal (with no exit fees) so to ride this out, obviously will be paying more per month but honestly this is a life stressor / aggro / faff that I just don't need. I'm sure many other people will say broadly the same.

    Whilst we have no news on Avro the fact they are already being investigated for irregularities screams alarm bells and it appears it isn't the first time this has happened to them.

    Personally can't see British Gas going anywhere, well if they do we are all in trouble
  33. Avatar
    joeydeacon21/09/2021 11:47

    Took your advice and jumped ship from Avro to British Gas for a 2 year …Took your advice and jumped ship from Avro to British Gas for a 2 year fixed deal (with no exit fees) so to ride this out, obviously will be paying more per month but honestly this is a life stressor / aggro / faff that I just don't need. I'm sure many other people will say broadly the same.Whilst we have no news on Avro the fact they are already being investigated for irregularities screams alarm bells and it appears it isn't the first time this has happened to them. Personally can't see British Gas going anywhere, well if they do we are all in trouble


    Look at the cheaper deals on BG. Look for "See all out tariffs" There will be cheaper ones there once you sign up.

    Even if they have exit fees. all you need to do is swap to one of their standard tariffs without the fees before you move to another supplier
  34. Avatar
    themachman21/09/2021 12:45

    Look at the cheaper deals on BG. Look for "See all out tariffs" There will …Look at the cheaper deals on BG. Look for "See all out tariffs" There will be cheaper ones there once you sign up.Even if they have exit fees. all you need to do is swap to one of their standard tariffs without the fees before you move to another supplier


    Thanks mate, I just signed up for their 2 Year Evolve tariff with no exit fees, think that will do us for the moment, priority was for us to get with a supplier that isn't likely to go bust and leave us in a state of limbo and without any choice in the matter eg if Avro were to go bust
  35. Avatar
    themachman21/09/2021 12:45

    Look at the cheaper deals on BG. Look for "See all out tariffs" There will …Look at the cheaper deals on BG. Look for "See all out tariffs" There will be cheaper ones there once you sign up.Even if they have exit fees. all you need to do is swap to one of their standard tariffs without the fees before you move to another supplier


    Either this is the result of initiating a Switch, or I have just seen the first signs today of Avro going under....

    This is what I see on my online account, no info, loading screens and spinning circles....

    Anyone else see this?

    Same on phone
    Edited by: "joeydeacon" 21st Sep 2021
  36. Avatar
    joeydeacon21/09/2021 13:08

    Either this is the result of initiating a Switch, or I have just seen the …Either this is the result of initiating a Switch, or I have just seen the first signs today of Avro going under....This is what I see on my online account, no info, loading screens and spinning circles....Anyone else see this?[Image] Same on phone [Image] [Image]


    I've had that in the past. A page refresh and/or clearing your browser cache usually sorts it out.
    Edited by: "majortightwad" 21st Sep 2021
  37. Avatar
    majortightwad21/09/2021 13:15

    I've had that in the past. Usually a page refresh and/or clearing your …I've had that in the past. Usually a page refresh and/or clearing your browser cache usually sorts it out.


    Cheers, that seems to have fixed it
  38. Avatar
    joeydeacon21/09/2021 13:19

    Cheers, that seems to have fixed it


    Good stuff! I'm nervous about whether Avro will go under. I might jump ship now.
  39. Avatar
    majortightwad21/09/2021 13:21

    Good stuff! I'm nervous about whether Avro will go under. I might jump …Good stuff! I'm nervous about whether Avro will go under. I might jump ship now.


    I've done exactly that for those reasons alone.
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