Northern Ireland, city, not rural area, currently stuck in a limbo for few months with the FTTP installation. We moved to the apartment building recently, were expecting broadband to be installed when we moved in, but everything went downhill every since.
Openreach was supposed to come in a couple of times to check, date/time were given, nobody showed up.
Updates are always "some external work has to be done at the property" with no other information.
The recent update I got is that now after all of this waiting Openreach said that they have to do the Survey. Because they said they only have two Survey people/contractors for Northern Ireland and with how orders are, the soonest date appears to be in March of 2023 - this is just for Survey alone, not even mentioning installation date.
The word "Survey" only came up after 2 months, before it was always "external work" etc. Only after that time Openreach apparently has said to the broadband supplier that they have to first do the "Survey" few months into 2023.
What happened with the previous external work - that did not happen or appointments that did not happen either - I do not know.
I am stuck worried and really confused:
- Why exactly does it take so long to do anything at the property? We live in an area with people using Openreach, building next door and behind us using FTTP and building in front of us getting FTTP installed last week (same contractor/building management).
- Why the only thing we can get is FTTP? We all work from home and we really rely on our broadband. Having big speeds are nice, but having any access to a broadband is better than having nothing for a year+.
Any provider we check, only seem to offer FTTP (Openreach) - no VDSL, DSL, ADSL, FTTC.
It was important for us to get anything just to get going but nobody seems to be offering that anymore?
5G/4G is not good here.
Our downstairs neighbors and next door neighbors in the same building are using BT Internet that is not FTTP - why is that not offered to us?
It is super scary waiting so long for anything to be installed with no option to receive any details, seeing everyone else around using FTTP or other means of getting a broadband. Not sure why it happens to our apartment, previous tenants had broadband that they stopped a week before we moved in, sockets from Openreach they used are still on the walls.Here
I am also attaching information from "BT Broadband Availability Checker".
Not sure if anyone has been going through similar situation or works in a field and knows more details that they can provide, but please give me some hope (or options).
Thanks in advance