Unwanted prezzie from M&S, is it too late to take it back?

6 replies
Found 14th Jan 2010
Got an unwanted xmas prezzie from M&S. Is it too late to take back?

Thanks

Steve

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6 Comments

most places give till jan 28th for returns for xmas gifts, ring your local store x

got a receipet. no? then u get whatever price it last sold at.

Gift Items

After you have received your gift, you can return any clothing or home furnishing item to us for an exchange or refund as long as it is unused, returned in the original packaging and in a re-saleable condition within 35 days of receipt of your gift. The refund will be a credit receipt (to be used within 12 months).

You can either:

•Take the item to any UK Marks & Spencer store (apart from Simply Food and Outlet stores, Service and Railway stations). Please take the 'Parcel Summary' enclosed with the parcel. If you do not have the 'Parcel Summary', we will exchange or refund with a credit receipt at the current or last known selling price.
•Return by Royal Mail using the Return Postage Paid label provided. Any items returned by free post will be credited onto the ordering customer's credit, debit, charge card or Gift Card.
You can return wine or hampers (except chilled hampers) to any UK Marks & Spencer store that sells food, except Outlet stores and Simply Food stores at railway stations, service stations or airports.

Please note that fine jewellery and adult fancy dress costumes cannot be returned, exchanged or refunded in any of our stores. Please return any unwanted fine jewellery or adult fancy dress in its original packaging using the Royal Mail pre-paid postage label.

Banned

*More time for Christmas refunds! Items purchased between 1 October and 24 December 2009 can be returned up to 30 January 2010. Terms and conditions apply. Our 35 day policy applies to purchases made from 25 December 2009*

Original Poster

Rep all round people

my son got given a present from m&s which i took back today we had a gift receipt and it stated it had to be returned by the 16th january, if no receipt then as previously mentioned you would only get the price back its currently on sale or last price it was listed at if no longer in store
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