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    Urgent K800i Help !

    Sold my k800i phone to a bloke on here yesterday. Packing everything up this evening for delivery tomorrow and pressed Master Reset (To detele Pics, Music, Vids, etc). The phone switched off, when I turned back on, I get a "Please wait" screen. Been like it for a few hours. Tried turning off then back on and the same thing comes up.

    Thanks All !!

    19 Comments

    take the battery out?? reboot may do it?

    I hope you contacted the guy who bought this off you!

    Daft question but you have still got the sim in right?

    take off battery and put on agiain? may be

    Original Poster

    Yep have contacted buyer.

    Original Poster

    louloo;2349024

    take the battery out?? reboot may do it?



    Have rebooted phone several times and taken battery out.

    Original Poster

    masterbrown;2349042

    Daft question but you have still got the sim in right?



    Yep, taken out sim and tried aswell.

    jackthelad;2349085

    Have rebooted phone several times and taken battery out.



    oh strange-sorry i cant help:roll:

    hook it up to the pc for an update if you have the sony manager cd? That worked for my w880i when it froze

    Original Poster

    wonkey;2349123

    hook it up to the pc for an update if you have the sony manager cd? That … hook it up to the pc for an update if you have the sony manager cd? That worked for my w880i when it froze



    I have Pc Suite....Would that be the same ?

    Thanks

    Original Poster

    masterbrown;2349135

    Seems to be a common fault, needs to be taken to a dealer to be reflashed … Seems to be a common fault, needs to be taken to a dealer to be reflashed apparantly: http://www.zedge.net/forum/t/45895/try-to-master-reset-k800i/



    I bought the Phone online, should I take it to o2 shop ?

    Ps, Repped All

    Sorry Wonkey, ran out of rep, will try again tomorrow ;-)

    yep thats it... should work

    or visit the sony ericsson website to get the update for it that way?

    Good luck!

    jackthelad;2349152

    I bought the Phone online, should I take it to o2 shop ?Ps, Repped All



    Might be worth it, google throws up a few hits so it must be a known fault, try it see what they say :thumbsup:

    Original Poster

    wonkey;2349165

    yep thats it... should work or visit the sony ericsson website to get the … yep thats it... should work or visit the sony ericsson website to get the update for it that way? Good luck!



    Installing from Cd now, Thanks :thumbsup:

    Original Poster

    masterbrown;2349166

    Might be worth it, google throws up a few hits so it must be a known … Might be worth it, google throws up a few hits so it must be a known fault, try it see what they say :thumbsup:



    I'll visit tomorrow if the CD fails, Thanks

    Original Poster

    No luck :-(

    how strange got the same problem with my k800i today but mine wont turn on at all. gonna give sony a ring.

    Original Poster

    Pathetic.

    Buyer seems ok about it, gonna go into town and sort it out tomorrow !
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