Urgent Virus Help

Hi hope some1 can help

I Have my brothers computer which has a few trojans on it so i have installed the avg anti virus on it which i ran a scan after about 5000 files it had detected 5 trojans.

I came back later to see how it was going and now it had then gone to the main log in screen and now if i click on a users name it just reboots the computer and if i leave it on the user log in screen it will just keep rebooting????:?

I really hope some1 with a bit of computer knowledge could give me a bit of help

cheers in advance

7 Comments

What operating system is the computer running ?

Original Poster

i think its xp mate

Try booting in safemode restart and keep tapping f8 key until Windows Advanced Options Menu appears. Select safe mode option press enter and it should boot up in safemode.
Tell me if that works and if it does work run a virus scan in safemode

Original Poster

ok cheers i will let ya know how i get on with that

As above

Link to alternative free online virus scan :
housecall.trendmicro.com/

You can also try system restore once you have entered safe mode. That won't solve your virus problem by any means but should take the computer back to a usable state.

I'm sure other members will be able to help you further as after the above i will be out of my depth

Banned

If you need to wipe everything and start again (I find always the best option when computers change hands) here is a step by step guide.

ehow.com/how…tml

Just format it m8 ............. Then make sure you have a good firewell and a good Antivirus Avg is **** and put Spyware-Doctor on as well. if you need more hlep then pm me
Post a comment
Avatar
@
    Text
    Top Discussions
    1. PDF Drive is your search engine for PDF files. No annoying ads, no download…11
    2. I banned myself from HUKD for 3m, I saved so much money!810
    3. Sad news about Barcelona1016
    4. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7764043

    See more discussions