USB powered external hard drives dying too often!

8 replies
Found 20th Jan 2010
Arggghhhh! I've had Freecom 500GB and NESO 500GB hard drives die on me after less than a year of fairly industrial use and the result has been lost music on an epic scale and itunes bereavement. Apart from backing up weekly (onto what might also be a drive about to die!) what is the answer to a bit of storage security? I have heard solid state is the future but don't know much about that. Any help or reccomendations will be severely rep'd!

Thanks

8 Comments

Is the actual hard drive dead or is it simply the enclosure isn't working?

If it's the latter, you can remove the drive and put it into another caddy to retrieve the data.

Original Poster

DragonChris;7603574

Is the actual hard drive dead or is it simply the enclosure isn't … Is the actual hard drive dead or is it simply the enclosure isn't working?If it's the latter, you can remove the drive and put it into another caddy to retrieve the data.



The light comes on and then the thing makes a bleeping noise for a few seconds and windows states: "USB device not recognised". It did make a weird scraping noise before it died so something in the mechanism has gone.

Am gonna send it back to Overclockers for a replacement unless you know of any way to retrieve the data?

Thanks and all the best. Rep added

p.s. the drive is the third one down here:
nesostorage.com/

Buy an external HD caddy that holds multiple hard drives and fill it up with cheap internal HDs configured as RAID 5. You get more storage space and if a drive fails, you can swap it for a new one without losing the data.

sharkalos;7603638

The light comes on and then the thing makes a bleeping noise for a few … The light comes on and then the thing makes a bleeping noise for a few seconds and windows states: "USB device not recognised". It did make a weird scraping noise before it died so something in the mechanism has gone. Am gonna send it back to Overclockers for a replacement unless you know of any way to retrieve the data?Thanks and all the best. Rep added ;)p.s. the drive is the third one down here:http://www.nesostorage.com/



I'm going to assume that the controller has died or something - Sounds like the enclosure isn't working, but the drive should still work (And if it has a lot of important data, it's worth finding out!)

I don't know what the warranty states on opening the drive - Will you be able to return if you have opened the drive?

If so, if you could open the enclosure, remove the drive and place it on another then see if it works. You can pick up a cheap enclosure from Amazon and the likes:

amazon.co.uk/All…8-2
amazon.co.uk/Ib-…8-3
amazon.co.uk/Sun…8-5

Good luck

Original Poster

Didn't realise you could do this guys. Thanks I will take a look! Rep for you both. I love HUKDs

sharkalos;7603746

Didn't realise you could do this guys. Thanks I will take a look! Rep for … Didn't realise you could do this guys. Thanks I will take a look! Rep for you both. I love HUKDs



No problem, just check the warranty before you crack open the drive!

And be sure that the replacement enclosure has the same connections as your drive, IDE (top) or SATA (bottom). Although I suspect it will be SATA.

http://www.spywaredrguide.com/VirtualDr/images/sata-ide_lg.jpg

sharkalos;7603638

The light comes on and then the thing makes a bleeping noise for a few … The light comes on and then the thing makes a bleeping noise for a few seconds and windows states: "USB device not recognised". It did make a weird scraping noise before it died so something in the mechanism has gone.



I've seen that happen several times before and it's always the USB side of things that has the problem. The drive itself was OK. Sometimes it's the USB controller inside the enclosure but sometimes it's the USB port on the computer that is failing.

Have you tried a different USB port on the computer?

If this becomes a regular occurance you might want to invest in somthing similar to eBay item 280398071013 (which ships from Hong Kong so it's 2½ weeks delivery) . It's basically the adaptor electronics from inside the enclosure but wthout the enclosure itself, but with the advantage that it handles all three types of drive (2.5/3.5/SATA) that are commonly used inside enclosures.

nick1austin;7605401

I've seen that happen several times before and it's always the USB side … I've seen that happen several times before and it's always the USB side of things that has the problem. The drive itself was OK. Sometimes it's the USB controller inside the enclosure but sometimes it's the USB port on the computer that is failing.Have you tried a different USB port on the computer?If this becomes a regular occurance you might want to invest in somthing similar to eBay item 280398071013 (which ships from Hong Kong so it's 2½ weeks delivery) . It's basically the adaptor electronics from inside the enclosure but wthout the enclosure itself, but with the advantage that it handles all three types of drive (2.5/3.5/SATA) that are commonly used inside enclosures.


I have had the same problem of the regular USB port I plugged it into "got weakened"due to the loading of the single port. I have since invested in a Dual USB cable that provides power to the hard drive from 2 USB ports, and have never had a problem since

Note I did not have to replace my hard drive, only needed to use the dual cable
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