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    Using a CEX voucher online?

    Banned
    Hi, I posted some items to Cex in exchange for an e voucher.

    I've received the e voucher, but how do I use it online?! It says in the email that I can use it online?

    Thanks
    Jay

    7 Comments

    You pay full amount first... "How do I pay using CeX voucher?
    1) Please place your order and pay for the order with a debit or credit card.

    2) Redeem your vouchers against your online order by sending the vouchers to us with your order number within 28 days of receiving your invoice confirmation email.

    3) We will charge you the full amount for your order until we receive your voucher(s), then we will refund the voucher amount. We recommend you send your vouchers by a traceable delivery service, keeping a note your voucher “Order number” before sending.

    Please send your vouchers to:

    CeX WeSell Order (Order number) # inset your Order number here
    Unit A
    Greycaines House
    21 Greycaine Road
    Watford"

    Original Poster Banned

    I presume you can't use the voucher against postage? i.e. if it's a £20 voucher and your total inc postage is £20.00, then they'll just put £17.50 towards it?

    jaydog69

    I presume you can't use the voucher against postage? i.e. if it's a £20 … I presume you can't use the voucher against postage? i.e. if it's a £20 voucher and your total inc postage is £20.00, then they'll just put £17.50 towards it?

    nope.

    Original Poster Banned

    IamMT

    nope.



    They should make that clear really, so I need to order £20 worth of stuff to use my £20 voucher and then just pay £2.50 postage from my own money?

    jaydog69

    They should make that clear really, so I need to order £20 worth of stuff … They should make that clear really, so I need to order £20 worth of stuff to use my £20 voucher and then just pay £2.50 postage from my own money?

    This is why I am against CEX vouchers being traded on here - you need the money upfront. So in your example you pay £22.50 then post your voucher code in with your order number & wait for them to refund the value of the voucher...
    Edited by: "IamMT" 11th Jul 2014

    Original Poster Banned

    IamMT

    This is why I am against CEX vouchers being traded on here - you need … This is why I am against CEX vouchers being traded on here - you need the money upfront. So in your example you pay £22.50 then post your voucher code in with your order number & wait for them to refund the value of the voucher...



    Can you use two vouchers for cex against one order? i.e. do the vouchers stack?

    jaydog69

    Can you use two vouchers for cex against one order? i.e. do the vouchers … Can you use two vouchers for cex against one order? i.e. do the vouchers stack?

    yes
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