We have a 8 month LG 65 inch OLED
Purchased from john lewis
A faint vertical line has appeared on the screen.
I have run the pixel fix option from picture settings
I have tried reset to factory settings
The line appears on normal tv and HDMI inputs and netflx
I paid for the TV instore and john lewis delivered it. It is a large item and may be difficult to fit into the car to return to store
What will John Lewis do if I report the fault?
- Do they come out to inspect and repair at my home?
- Do I have to take it to a store?
- Will they replace the TV?
(it is a C8 model. The current model is C9 series)
- Will they provide a temporary tv if it has to go back for repair?