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    Very scratched dvds from Blockbuster in store

    Rented about 18 in the last week(6 at time) now out of the lot I have had to polish most to even play and even then many skip.

    at least 1 or 2 out of each lot I have got has had entire chapters or two that dont work, in fact of the 6 I got tonight 4 out of 4 so far have parts I cant watch!

    They are all scratched VERY badly.

    Grrr why do they even rent out dvds this bad.

    16 Comments

    Grrr why do they even rent out dvds this bad.


    because people like you will pay for them instead of going back complaining and asking for a refund?

    in before someone says BG1 your right.

    black gerbil1;2612497

    because people like you will pay for them instead of going back … because people like you will pay for them instead of going back complaining and asking for a refund?in before someone says BG1 your right.



    BG1 you're right :whistling:

    Original Poster

    black gerbil1;2612497

    because people like you will pay for them instead of going back … because people like you will pay for them instead of going back complaining and asking for a refund?in before someone says BG1 your right.



    How do you know im not going to complain? I complained the first time and they gave me credit back, second time I just left it as wasnt bothered over 50p(how much they cost)

    But this time with pretty much ALL them this bad I definately will.

    ryouga;2612506

    How do you know im not going to complain? I complained the first time and … How do you know im not going to complain? I complained the first time and they gave me credit back, second time I just left it as wasnt bothered over 50p(how much they cost)But this time with pretty much ALL them this bad I definately will.



    BG1 is right if ppl dont complain everytime they will remain in circulation

    BG1 Youre right (it had to happen eventually I suppose)

    Original Poster

    DIVA1977;2612513

    BG1 is right if ppl dont complain everytime they will remain in … BG1 is right if ppl dont complain everytime they will remain in circulation



    ??? I never said I wouldnt complain lol

    I think the problem is they never check the dvds when they come back, they just put the wallets on the side and put the boxes back on the shelf

    Yeah, tell them the discs won't play, but don't get lairy - you'll get much better service if you smile and tell them politely how frustating it has been, and that this isn't the first time. They are often glad to hear if discs are faulty.

    Banned

    ryouga;2612517

    ??? I never said I wouldnt complain lolI think the problem is they never … ??? I never said I wouldnt complain lolI think the problem is they never check the dvds when they come back, they just put the wallets on the side and put the boxes back on the shelf



    I reckon this is what they do too, any staff comment on this. Probably shop policy to actually check, but then they never used to rewind and watch the tapes and make sure no porn had been recorded over their U films.

    dont buy rented dvd's again they are just not worth the money.... £4 odd for a film that u have for a couple of days and tiers the petrol cost on top of that to get it and take it back and then the fact that dvd's aint expensive now anyway so just buy and keep them instead.

    Hushpuppy290;2612532

    dont buy rented dvd's

    :?:?:?

    Original Poster

    They are only 50p to rent each thats why, normally get them from lovefilm but the ones I want take ages to arrive.

    black gerbil1;2612497

    because people like you will pay for them instead of going back … because people like you will pay for them instead of going back complaining and asking for a refund?in before someone says BG1 your right.



    What's up with your right. Is it playing up?
    You'll have to use your left then. :whistling:

    They usualy credit you back if you say its scratched - they let you choose a different film,
    Complain!....
    ....
    ...
    ..
    .
    If Not Then...
    .............
    ..........
    Kill Zem.

    Lol i just clocked on to what i said.... eh im tired thats why :P

    ryouga;2612517

    ??? I never said I wouldnt complain lolI think the problem is they never … ??? I never said I wouldnt complain lolI think the problem is they never check the dvds when they come back, they just put the wallets on the side and put the boxes back on the shelf





    QUOTE=ryouga;2612506]t , second time I just left it as wasnt bothered over 50p(how much they cost)

    But this time with pretty much ALL them this bad I definately will.[/QUOTE]

    I know you said you would this time, but you asked why, and i was trying to point out 2nd time it happened you didnt, as too much trouble for 50p, thats all.
    I often feel same in BB as queues nearly always long so sometimes i just lean over and say disc scrated to hell but dont want another dont have time to watch it. Sometimes nice staff credit something on my accoutn when they book in sometimes they dont. But i told them and thats what really matters so hopefully no-one else gets it again

    Banned

    If they are visibly scratched each time you get films, do you not think it a good idea to check them before leaving the shop? Or is this mail rental?
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