Refuse delivery?

Posted 8th Sep 2020
Hi there. I ordered a laptop from Very the other day and then decided to cancel it after finding a better one at the same price. I went on the Very website, order had not been dispatched and I cancelled it. I received an email to confirm the cancellation but there was a small note:

" There is a small chance that the supplier will be unable to cancel your order because it is already on its way to you. If your order is delivered, then please return it in the normal manner."

Surprise surprise, this morning I received an email from Royal Mail telling me that my laptop with arrive on Wednesday.

Do I accept delivery and send it back or should I refuse to accept the delivery? If it gets lost on the way back to supplier am I held responsible?


Community Updates