Groups

    Virgin Car Insurance - AVOID

    Just thought Id share my recent experience with Virgin Car Insurance.... I was paying £30 a month with them, last year my car was attacked during the night by vandals, smashed windscreen - not my fault in the slightest, I was tucked up in bed at the time.
    Just had my renewal through.....I was expecting a slight increase but they now want £80 a month !!!!! Thats nearly tripled through a no fault claim....needless to say I shall be looking for new insurers !! Why do they do this, the money grabbing muppets....all they are doing is pushing away their customers surely ? There again I suppose some people just run with the renewal & dont bother checking.

    27 Comments

    What are your quotes like from other insurers? Mine has gone up 25% this year for no reason associated with me anyway. Don't burn your bridges until you've found another one to go with - just in case they are all shocking!

    I was with Virgin for 4 years and this year they put up my premium by a staggering 50%! I went to Money Expert and saved a fortune whilst getting better cover, as well as getting £25 cashback. It's a no-brainer!

    Banned

    most renewal quotes go up substantially as a lot of people just whinge & pay up.

    csiman

    most renewal quotes go up substantially as a lot of people just whinge & … most renewal quotes go up substantially as a lot of people just whinge & pay up.



    This is true, and I've never stayed with the same insurer for two years running, this time it's gone up 25%, but I can't find anything cheaper anywhere else either.

    same here my insurance is due for renewal,

    no claims either

    co-op insured me last year and quoted me £560 this and was hoping to get it cheaper but quotes are coming up near £700, £800 and even £900 elsewhere !!!

    Banned

    csiman

    most renewal quotes go up substantially as a lot of people just whinge & … most renewal quotes go up substantially as a lot of people just whinge & pay up.

    ilovepink

    same here my insurance is due for renewal,no claims either co-op insured … same here my insurance is due for renewal,no claims either co-op insured me last year and quoted me £560 this and was hoping to get it cheaper but quotes are coming up near £700, £800 and even £900 elsewhere !!!



    give direct line a try as they dont subscribe to comparison sites

    csiman

    give direct line a try as they dont subscribe to comparison sites



    yeah tried them came out over £600 odd pound

    you made a claim and didn't expect it to go up much?

    My insurance was ~£200 last year. This year my renewal came through at £590.

    After doing a few compares, I finally went for the cheapest quote of £260 (which also included NCD protection this year).
    Bizarre, but that cheapest quote was from the same company who sent me my renewal. (so I have gone with that and lost the extra 1% loyalty bonus)

    Both my policies , Saga & Churchill went up £80 each last year for no reason , no changes and no claims . I got better deals again through Gocompare , but me thinks this is going to happen all the time now .God knows how much they'll rise to this year .

    scoff

    you made a claim and didn't expect it to go up much?



    This is what I never understand - OK, perhaps they have a case for putting it up a bit but isn't insurance about spreading the risk across the whole pot? On the one hand they say that everyone's premiums are going up circa 25% because of increased claims and then they also hit the people who have claimed with vastly increased premiums!

    Methinks they, as usual, are taking the proverbial.

    Dave

    Banned

    scoff

    you made a claim and didn't expect it to go up much?


    most dont classify windscreen repairs as a claim.

    Banned

    BurntEffigy

    My insurance was ~£200 last year. This year my renewal came through at … My insurance was ~£200 last year. This year my renewal came through at £590.After doing a few compares, I finally went for the cheapest quote of £260 (which also included NCD protection this year).Bizarre, but that cheapest quote was from the same company who sent me my renewal. (so I have gone with that and lost the extra 1% loyalty bonus)


    proof if it was ever needed that they just try to get as much as possible from you at renewal. Personally I dont mind this tactic as its only the fools who stump up for the payment thus reducing premiums for those that shop around

    csiman

    proof if it was ever needed that they just try to get as much as possible … proof if it was ever needed that they just try to get as much as possible from you at renewal. Personally I dont mind this tactic as its only the fools who stump up for the payment thus reducing premiums for those that shop around



    I am unable to get a quote as a new customer from my current insurer... they seem to have closed a loop hole - I'm with Aviva, and thior quote is the cheapest I've found, but it's not as a newbie - any idea how I can find out? Everytime I get half way through the quotation process it tells me I'm already a customer.

    Not certain.
    They didnt show up at all on confused but were the best quote on comparethemarket
    (I use confused normally, so wonder if they 'knew' from last year who my insurer was so didnt list them?)

    I did actually ring the company to question why they quoted £590 on the renewal and were showing as the cheapest on the comparison sites. The customer support guy couldn't answer it but advised me to go for the insurance as a 'new customer' - which I did
    (however, if there had been another company quoting around the same price then I'd have ditched them out of principle)
    Edited by: "BurntEffigy" 11th Jan 2011

    Direct line are also just as bad if not worse so make sure you stay clear of them aswell.

    Have you tried NFU National farmers union, there very cheap i have home insurance with them for 6 years, had 2 claims for accidental damage and my monthy bill has only gone up by £2 in that time. We tried lots of other companies and no one can beat them on price, and they are good at paying up, when my telly broke they asked for 2 quoats and they paid nearly £100 over the higher price

    By the way they insure anyone not just farmers.

    misspain

    Have you tried NFU National farmers union, there very cheap i have home … Have you tried NFU National farmers union, there very cheap i have home insurance with them for 6 years, had 2 claims for accidental damage and my monthy bill has only gone up by £2 in that time. We tried lots of other companies and no one can beat them on price, and they are good at paying up, when my telly broke they asked for 2 quoats and they paid nearly £100 over the higher priceBy the way they insure anyone not just farmers.




    Thanks misspain - my home insurance is up for renewal in March and I'll get a quote from them!

    Most Insurers have taken massive hit from Personal injury claims and thats a lot of why they are hiking their prices...

    Original Poster

    scoff

    you made a claim and didn't expect it to go up much?



    Yes but not nearly "tripled" over a windscreen claim !!!! If Id run someone over or smashed into a ferrari fair enough....

    Banned

    FrootCake

    I am unable to get a quote as a new customer from my current insurer... … I am unable to get a quote as a new customer from my current insurer... they seem to have closed a loop hole - I'm with Aviva, and thior quote is the cheapest I've found, but it's not as a newbie - any idea how I can find out? Everytime I get half way through the quotation process it tells me I'm already a customer.


    put in a different name with the same postcode and then ring them up armed with the ammo of a far lower quote for same circumstances

    csiman

    put in a different name with the same postcode and then ring them up … put in a different name with the same postcode and then ring them up armed with the ammo of a far lower quote for same circumstances



    I just tried this again. It took a whole new email addy, names, and addresses, plus I had to say I didn't know the car's registration, but I finally got a quote as a new customer. It's £250 higher than the renewal I had from them, so for once I'm quite impressed that the renewal from my existing insurer is truly the best quote I can find. Thanks for your help csiman

    are you trying to get a quote through the actual company site (Aviva) or through a comparison site?

    I think by changing to a different address it could change the price quoted depending on the postcode?

    as a sidenote: I've had to ring my insurer because they asked for proof of my no claims discount - which would have meant me sending their own proof to themselves. Phone call solved that, they just linked the old policy to the new one.

    I recently switched from Direct Line who wanted £800/yr to Aviva who wanted £450/yr for the same level and type of cover. I shopped around everywhere for days and the next best I could find was around £700/yr, so when I got the Aviva one it was a no brainer. Give 'em a go. They not on the comparison sites I don't think, I went to them direct via aviva.co.uk/aff…ce/
    Edited by: "MrGrumpyman" 12th Jan 2011

    BurntEffigy

    are you trying to get a quote through the actual company site (Aviva) or … are you trying to get a quote through the actual company site (Aviva) or through a comparison site?I think by changing to a different address it could change the price quoted depending on the postcode?as a sidenote: I've had to ring my insurer because they asked for proof of my no claims discount - which would have meant me sending their own proof to themselves. Phone call solved that, they just linked the old policy to the new one.



    Aviva aren't on comparison sites. Next door has the same postcode as me, I used them. It kept claiming I was their customer already with my name and dob, or my reg, so I changed everything by one digit (nothing that should alter the final outcome). They were teh cheapest by far for me last year, but I've had such a shock with the increase - I could understand if I'd made a claim, or moved or ANYTHING, but I haven't!

    Original Poster

    Go compared at lunchtime today......£963 third party fire & theft from VIRGIN.

    YES Insurance.....£399 fully comp ! That'll do nicely....

    FrootCake

    Aviva aren't on comparison sites. Next door has the same postcode as me, … Aviva aren't on comparison sites. Next door has the same postcode as me, I used them. It kept claiming I was their customer already with my name and dob, or my reg, so I changed everything by one digit (nothing that should alter the final outcome). They were teh cheapest by far for me last year, but I've had such a shock with the increase - I could understand if I'd made a claim, or moved or ANYTHING, but I haven't!


    Fair enough, but Aviva will have your records on file when trying to get a new quote (as you found out). By using the comparison sites, they show you a list of offers for you where you can choose the best one to suit (from their selected suppliers of course). If it happens that this list doesn't show anything as good as Aviva's quote then all's well.
    Like you, I have had no claims, same car, same address, same everything .. renewal was 3 times the price of last year.

    Thought I'd give Aviva a go (for a quote) - theirs came in at £374. (opposed to the £260 that I have recently renewed for)


    Edited by: "BurntEffigy" 12th Jan 2011
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Jury service1721
      2. Getting Student Beams account without being a student11
      3. connect tablet27
      4. New a camera to keep track of my Demintina Mother67

      See more discussions