Hi everyone,
Is it too late to say Happy New Year?
The missus and I went to Vegas at the end of last year to get married (not by Elvis ).
Whilst being there was fantastic and an incredible place to be, we were messed around by Virgin Holidays before we went and also had cancellations when we were on our way, the details of which I won't bore you with.
I don't usually complain about things, especially in the current climate, but we have complained to them and have (finally) been given a response of a £50 credit voucher to use on our next holiday with them.
For the circumstances we went through, I find this an insult so would like to take this higher.
Do you know of any email addresses or even postal addresses that I could direct my complaint to with them? I didn't know if anyone here has had any experience and, more to the point, any luck at all?
Cheers all! 🏻
Is it too late to say Happy New Year?
The missus and I went to Vegas at the end of last year to get married (not by Elvis ).
Whilst being there was fantastic and an incredible place to be, we were messed around by Virgin Holidays before we went and also had cancellations when we were on our way, the details of which I won't bore you with.
I don't usually complain about things, especially in the current climate, but we have complained to them and have (finally) been given a response of a £50 credit voucher to use on our next holiday with them.
For the circumstances we went through, I find this an insult so would like to take this higher.
Do you know of any email addresses or even postal addresses that I could direct my complaint to with them? I didn't know if anyone here has had any experience and, more to the point, any luck at all?
Cheers all! 🏻
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