Virgin Media 2mb --> 10mb Upgrade. When?

Banned
I heard Virgin were upgrading all 2mb broadband customers to 10mb.
The announcement was made in Febrary, and they said it would happen during April, but I've not heard anything, or can't find any more information about when it's going to happen.

Is there any official pages on this, the Virgin Media website seems to be a bit of a dead end!
Thanks in advance

10 Comments

It's in may.

Original Poster Banned

t0mm;4940787

It's in may.



Aah thought it was April. Cheers!

Kool... Does anyone here know what will happen to customers who are already on 10mb??

I am on 10mb - so do i stay on 10mb or do they upgrade?

thanks

Yep, definitely in May. Got told first week of May when I upgraded my account with them. Their cheeky ******s though as they said they were doing it as a 'free upgrade' - considering their doing it for everyone......

Original Poster Banned

zish_uk;4940920

Kool... Does anyone here know what will happen to customers who are … Kool... Does anyone here know what will happen to customers who are already on 10mb??I am on 10mb - so do i stay on 10mb or do they upgrade?thanks



You'll get bumped to 20mb I think.
Tiers will be
M 10mb
L 20mb
XL 50mb

KillFelix;4940975

You'll get bumped to 20mb I think.Tiers will beM 10mbL 20mbXL 50mb


Sounds good!! cant wait!! I am currently paying them £20 / month just for broadband!!! £20 for 20mb broadband!!

If you're on 10mb, you stay on 10mb unfortunately:x I'm on 10mb at the moment and phoned Virgin and asked the same question as you and was told that the people who are on 2mb will be going to 10mb but the traffic shaping for these people will be higher than anyone who is already on 10mb.

Trafic shaping is already the pits on 10mb, so I'd hate to see what they're going to do to anyone getting this free upgrade. For me, I have to leave downloading until 9pm because using it before then is useless.

So don't expect 20mb if your on 10mb now.

zish_uk;4940920

Kool... Does anyone here know what will happen to customers who are … Kool... Does anyone here know what will happen to customers who are already on 10mb??I am on 10mb - so do i stay on 10mb or do they upgrade?thanks


Nothing, us 10mb'ers stay on 10Mbit.

They just get a tighter cap so they download less.

I only pay £2.50 a month for 10Mbit anyway so i aint complaining.

t0mm;4941332

Nothing, us 10mb'ers stay on 10Mbit.They just get a tighter cap so they … Nothing, us 10mb'ers stay on 10Mbit.They just get a tighter cap so they download less. I only pay £2.50 a month for 10Mbit anyway so i aint complaining.


how did you manage that? 2.50 for 10mb sounds good!!

I might have to look around to find better deals! The problem i have is that I dont have a BT line therefore have stuck to Virgin!! is there anyone else out there who can beat £20 for 10mb?

Thanks
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