Virgin Media complete disaster!"

Does anyone know a phone nomber to speak with a normal person- (not indian - not machine), from virgin media. How about Ritcherd Brandson phone or address, just wonder if he has his virgin, probably not.
it is about my phone.
It was making a crackeling noise and today some hmm, came to fix it and guess what it does not work at all!!!
My hubby noticed that one of the wire has been slashed. The thing is Phone is dead, and If anybody rings us it goes to answer machine straight away, but we can`t listen to it as it`s compleately dead.

I hate them.
Does anybody have any problem with this company? How do they compare to sky?

35 Comments

dial 151

Ritcherd Brandson - did he buy it from Richard Brandson?

oes anyone know a phone nomber to speak with a normal person- (not indian … oes anyone know a phone nomber to speak with a normal person- (not indian - not machine)



So your'e saying indian people aren't normal? :x

thekudos;3803420

Ritcherd Brandson - did he buy it from Richard Brandson?


Did he buy both from Richard Branson?

Original Poster

151 from my mobile?
My lind line doesn`t work.
Unfortunately Brandson bought me!

Original Poster

So your'e saying indian people aren't normal?
WAs waithing for a coment like this.
I am not interested in any fight here, give it a break.
Any help with this would be welcomed.

t0mm;3803438

Did he buy both from Richard Branson?



Lol....:roll:

irkapirka;3803439

My lind line doesn`t work.!



What's a lind line? lol :-D

be grateful its not your internet aswell :lol:

irkapirka;3803439

151 from my mobile?My lind line doesn`t work.Unfortunately Brandson … 151 from my mobile?My lind line doesn`t work.Unfortunately Brandson bought me!



maybe the indian call centre cant undertand 'your' use of the Queens English

irkapirka;3803451

So your'e saying indian people aren't normal? WAs waithing for a coment … So your'e saying indian people aren't normal? WAs waithing for a coment like this.I am not interested in any fight here, give it a break.Any help with this would be welcomed.



I know what you mean but dont you think you could have phrased it better and had a bit of consideration?

yeah whats wrong with indians !!!

are you agains indians???

Fail....

Banned

t0mm;3803438

Did he buy both from Richard Branson?



lmfao that is pure ownage haha

get yaself a parrot

I think you should of worded it different, but understand where your coming from there is nothing worse than speaking to someone that you cant understand, whereever they are from, its really hard for me as i hate speakin on a phone full stop!

Some people are waaay too sensitive. Almost as if they intentionally want to cause a fight.

Original Poster

Thanks Holly100 i`ll be reading it.

I pity for the op here - I had a run-in with virgin media because they totally pigs-eared my installation.

The trick is to perservere & don't be fobbed off & above all, kick off as much as poss. Eventually, it was one of the Indian/Asian guys who refunded me my installation fee, gave me 3 free months on their top package, sent me out an extra wireless router FOC & actually sorted the problem by getting an engineer round from 40 miles away the same day!!

And touch wood in my head I've had no probs since.:-D

Does anyone know a phone nomber to speak with a normal person- (not … Does anyone know a phone nomber to speak with a normal person- (not indian - not machine), from virgin media. How about Ritcherd Brandson phone or address, just wonder if he is a virgin, probably not.

This would be better :-D

Never had a problem, they kick Sky's butt as far as Fort William and back as far as broadband goes.

I understand where the OP is coming from. I have had great difficulty with Scottish customer services. Oooops, probably started another bout!

Oh dear.... this is the problem with virgin, when it goes wrong it really does go wrong.

We had the TV installed yesterday and within an hour they cut it off. We rang up asking why and they said there was an outstanding bill? htf that was possible is beyond me when the account was £9 in credit lol all sorted now though thankfully.

Its always fun and games with virgin.

If you are familiar with newsgriups

virginmedia.support.telephony

they monitor this 24/7 and will try and sort it out

and no talking to a call centre

EliTom

Banned

VM has always been top rate in the many years I have been with them.

VM and Microsoft have apoorling customer services.

They lie to get themselves out of trouble.

Banned

strike;3806505

VM and Microsoft have apoorling customer services.They lie to get … VM and Microsoft have apoorling customer services.They lie to get themselves out of trouble.


But they're pretty good at spelling

Dealing with Asian calls centres is the bain of my life.

Abbey, Virgin Media, Paypal, Capital One, Amazon etc...

Of course there is nothing wrong with Asians. It's the company's who try and do customer service on the cheap and source out and put them in this situation. They are trying their best. I have to say Virgin Media one's are particularly bad, especially when trying to resolve a fault.

To get around this, I've found UK only numbers for all of the above.

Banned

IWannaBeAdored;3807023

Dealing with Asian calls centres is the bain of my life. Abbey, Virgin … Dealing with Asian calls centres is the bain of my life. Abbey, Virgin Media, Paypal, Capital One, Amazon etc...Of course there is nothing wrong with Asians. It's the company's who try and do customer service on the cheap and source out and put them in this situation. They are trying their best. I have to say Virgin Media one's are particularly bad, especially when trying to resolve a fault.To get around this, I've found UK only numbers for all of the above.


care to share

csiman;3807061

care to share



saynoto0870.com/

Original Poster

Thanks for all your input.
My hubby rung them up this morning again from work. After looking at our file they seem to agree this is a bit stresfull situation after a few men trying ot sort this out. They will be sending a senior person to do the job, what a treat , I can`t wait.
It is not fun when they are telling you everything is fine and your phone must be working, ohh yes they can see it all the way from Idia, but actualy I am the one who picks up the phone and it`s dead silent. :?
As for the people concern about not liking Indians if the call center was in Canada or Iceland I would say |I don`t want to talk Canadian`s or the other.
Before you have a problem with my spelingNo need to carry on with this, unless you want to offload your stress.
Life is the most beautifull thing, don`t waist it ! :thumbsup:

complain in writing/email. i did and got one months phone bill back....yeah boy!

DangerGod;3803528

lmfao that is pure ownage haha



Pure ownage?

Was you the kid in the playground at school that always wanted to be American? eating beef burger flavoured crisps and drinking cream soda so that everyone would think you were coollllll..... :thinking:Lol!

:-D if you dont like indians ...then ask to speak to 1 of the cowboys!!

thekudos;3814436

Pure ownage?Was you the kid in the playground at school that always … Pure ownage?Was you the kid in the playground at school that always wanted to be American? eating beef burger flavoured crisps and drinking cream soda so that everyone would think you were coollllll..... :thinking:Lol!



lol, u pwnt that fag.
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