Virgin Media problem with broadband

I was on VM broadband package at 10.00 per month. i added telephone line and inclusive calls comes to £30.00 month. i wanted to cancel the phone and go back to only bi]roadband. the CS lady advised that that offer is no longer available. but i told her that i have always been on that offer and that it was an addition that was made and i didnt leave the broadband. is there anything i can do. she offered cheapest at 15.00


Ring them and just give them griesf by saying you will leave. I did, it matters on the person you speak to as they did prices up for everyone and will credit your account!!

Naeem786, give me some tips on my thread please

How good is your broadband because i was thinking of swapping to Virgin because my current connection is abysmal? Also if you are paying £10, does that mean you are on the M package?

no 18 is for 2 meg which they claim to be medium

£9 a month
For 12 months, then just £17 a month after that.…227

think its about time i rung up and did some complaining
we pay £18 a month for 2mb and have done for a few years
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