Virgin Media Quidco - question

16 replies
Found 9th Mar 2010
I am planning to order VM 'TV M+' + 'V+ Service' along with a 'V+HD box'.

VM have recently raised quidco to £150, which looks like a very attractive deal.

However, as I am ordering only TV services, I feel that Quidco may not track or be paid for this order.

The Quidco main pages says - "£150 cashback on any cable product", but clicking on the Virgin Media link says "cable bundles" which means either 2 or 3 services from TV, Phone or broadband.

Has anyone who ordered just TV services (cable) received quidco from them?

15 Comments

when i got BB - it worked out cheaper to get a phone line, and so done that on both occasions - but TV is still a cable product... so it should do


"for all cable package / bundles (cable tv, cable broadband, cable phone)" - so it will do

Original Poster

DarrylJohn;8059140

when i got BB - it worked out cheaper to get a phone line, and so done … when i got BB - it worked out cheaper to get a phone line, and so done that on both occasions - but TV is still a cable product... so it should do



yes, if u need BB then it turns out cheaper.

I just need to keep my BT line as I am in contract with my ADSL ISP, so can't cancel BT & broadband to switch to Virgin.

So, have decided to just order TV.

Original Poster

Plus their £18 per month bundle for three services is false economy as they charge an extra £11.99 for the virgin phone line rental.

before u think about moving to virgin, they have major problems at the mo (broadband), with people only getting .5mb yes thats right lol half of a meg, in the evenings, its a known issue and theres no set date for it to be fixed as of yet, check their forum, p.s i,m one of those on virgin at the min so i know shortly be requesting my mac code

Original Poster

n1ttygr1tty;8059569

before u think about moving to virgin, they have major problems at the mo … before u think about moving to virgin, they have major problems at the mo (broadband), with people only getting .5mb yes thats right lol half of a meg, in the evenings, its a known issue and theres no set date for it to be fixed as of yet, check their forum, p.s i,m one of those on virgin at the min so i know shortly be requesting my mac code



Yes, I am not going for their BB service - but just the TV.

And, do you really need a MAC if you are moving from cable broadband (virgin) to ADSL broadband.

EDIT: If you are on Virgin Media National Service (ADSL) broadband, then yes you need a MAC code.

yup i,m on adsl so will need a mac code to move to diffrent isp

Original Poster

n1ttygr1tty;8060185

yup i,m on adsl so will need a mac code to move to diffrent isp



Ok, so on ADSL speeds of the order of 4-5 mb are 'normal'.

My question was about their cable services though.

n1ttygr1tty;8059569

before u think about moving to virgin, they have major problems at the mo … before u think about moving to virgin, they have major problems at the mo (broadband), with people only getting .5mb yes thats right lol half of a meg, in the evenings, its a known issue and theres no set date for it to be fixed as of yet, check their forum, p.s i,m one of those on virgin at the min so i know shortly be requesting my mac code



THIS!!

Can you please give me a lin to the forums? Ive been reporting this problem for five months now, with NO joy, its awful. My son can't play his XBox most of the time late at night due to being on .5mb. The Asian staff just deny everything, it is VERY frustrating. Ive phoned at least ten times about this problem and all Ive managed to get is a new modem sent out, and an appt with a technician who phoned in advance. When I told him the problem he said there is nothing he can do about it, its a massive problem all ove Glasgow (im sure everywhere else too) and theyre getting hundreds of calls every day about it.

Im thinking maybe we should ALL phone every time it happens, until they get so fed up, they act on it.

kaku_lala;8060204

Ok, so on ADSL speeds of the order of 4-5 mb are 'normal'.My question was … Ok, so on ADSL speeds of the order of 4-5 mb are 'normal'.My question was about their cable services though.



virgin have forums for cable too, have a read u may be surprised

therealslimkaty;8060351

THIS!!Can you please give me a lin to the forums? Ive been reporting this … THIS!!Can you please give me a lin to the forums? Ive been reporting this problem for five months now, with NO joy, its awful. My son can't play his XBox most of the time late at night due to being on .5mb. The Asian staff just deny everything, it is VERY frustrating. Ive phoned at least ten times about this problem and all Ive managed to get is a new modem sent out, and an appt with a technician who phoned in advance. When I told him the problem he said there is nothing he can do about it, its a massive problem all ove Glasgow (im sure everywhere else too) and theyre getting hundreds of calls every day about it.Im thinking maybe we should ALL phone every time it happens, until they get so fed up, they act on it.


heres the link to fourm community.virginmedia.com/t5/…nal
justed pm'd u the address (head of complaints) for virgin, send her an email she got back to me within 24 hours, n offered me 2 choices .my Mac code (i,m still 5 months to go ) and leave without penalty, or a goodwill gesture of £9 to see how it goes for the next week, i took the £9 n told her if nothing changes i will require my mac code, she said no problems,
she knows theres a prob and i,m not the only one shes offered it too either, theres a few on virgin help forum that emailed her n got it , only reason i took the £9 is i dont really if i have to leave, just thought id give them a chance in the hope the problem will be sorted, but as of 6.30pm 2nite,
still the same downloads speeds of .50 which as u can imagine is rubbish lol ,

kaku_lala;8060204

Ok, so on ADSL speeds of the order of 4-5 mb are 'normal'..



i wish that were true with virgin lol, come 5pm you be lucky to get .500kbs let alone 1mb

http://www.speedtest.net/result/742768858.png slight improvement , but i,m sure you get the picture lol

and nearly everyone as been getting those for the past few weeks, n theres still no fix in sight, how virgin get away with it i will never know

n1ttygr1tty;8060856

and nearly everyone as been getting those for the past few weeks, n … and nearly everyone as been getting those for the past few weeks, n theres still no fix in sight, how virgin get away with it i will never know



Is this happening with cable as well as adsl?

I have been thinking of switching from o2:o

not sure about cable, but heres the forum for cable users,]http//co…bre have a read
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