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Virgin Media - Referral scheme - Avoid installation fees??

8
Found 28th Jan 2014
We are looking at broadband options only and would like to avoid the Virgin Media Installation Fee (£50).

If I find a friend to refer me (not allowed on HUKD I know) , would I get the installation free presuming I only take out 30MB broadband, not a package ? I could only find old info on this.

Thank you!

8 Comments

There was a deal on here posted by M0nk3h that went really hot about saving the £49.99 installation fee. Have a look at their profile page to find the deal. sorry but I don't know how to post a direct link, perhaps another hukker can do this for you if you can't find it.

Here's the link.

Although I think this is just for upgrades, maybe?
Edited by: "bigfoot100" 28th Jan 2014

That thread is to upgrade to Superhub 2 router, not installation of the cables.

If your property doesn't have a cable you will have to pay for it to get it installed since & your only going for the 30mb BB only, very unlikely to get it free or discount, but worth a shot, you may get lucky. Also check price of BT superrfibre if possible and call their bluff by saying you will go to them.

If you can find a friend to refer you, you can recoup some of the money.

Also while your at it ask for Superhub2 when you sign up, moan about how poor so many people say Superhub1 is. Eventually this will become standard unless you have your own router and can use Superhub 1 as a modem only. Ofcourse you can upgrade later to Superhub 2 for free
Edited by: "DarkReborn11" 28th Jan 2014

Original Poster

DarkReborn11

That thread is to upgrade to Superhub 2 router, not installation of the … That thread is to upgrade to Superhub 2 router, not installation of the cables.If your property doesn't have a cable you will have to pay for it to get it installed since & your only going for the 30mb BB only, very unlikely to get it free or discount, but worth a shot, you may get lucky. Also check price of BT superrfibre if possible and call their bluff by saying you will go to them.If you can find a friend to refer you, you can recoup some of the money. Also while your at it ask for Superhub2 when you sign up, moan about how poor so many people say Superhub1 is. Eventually this will become standard unless you have your own router and can use Superhub 1 as a modem only. Ofcourse you can upgrade later to Superhub 2 for free


DarkReborn11

That thread is to upgrade to Superhub 2 router, not installation of the … That thread is to upgrade to Superhub 2 router, not installation of the cables.If your property doesn't have a cable you will have to pay for it to get it installed since & your only going for the 30mb BB only, very unlikely to get it free or discount, but worth a shot, you may get lucky. Also check price of BT superrfibre if possible and call their bluff by saying you will go to them.If you can find a friend to refer you, you can recoup some of the money. Also while your at it ask for Superhub2 when you sign up, moan about how poor so many people say Superhub1 is. Eventually this will become standard unless you have your own router and can use Superhub 1 as a modem only. Ofcourse you can upgrade later to Superhub 2 for free



This is where it mentions free installation if recommended by a friend:
http://connectfriends.virginmedia.com/?cam=facebook
However, it says "At Virgin Media, we think one good turn deserves another. So if you think a friend would enjoy superfast broadband and a feast of digital TV channels as much as you do, connect them to Virgin Media and you’ll get £50 off your next bill. Plus, we’ll install their services for free (saving them £50). "

Can't really see any T&Cs about it, since it suggests I get free installation, but as you said - it's only 30MB.

--

How likely are they going to just agree to a Superhub 2? I spoke to an advisor on the website and they wouldn't budge on the £50 installation fee even if the property is already fully wired out. (It's a rented property so not entirely sure myself, will find out in a week or two).

"VM: I can understand your concern, however, as this is a new order so it needs to be done by our specialist engineers.
You: Even if the house already has the wiring so presumably it is a case of plugging in the new router?
VM: Virgin Media delivers the services via fibre optic cable which can't be installed or activated remotely. For this, an expert needs to visit and carry out the installation process. Others provide services on phone line which can be activated and installed remotely.
VM: It involves installation of equipments, activation of the services and demo of the services."

Edited by: "Firefly1" 28th Jan 2014

Just to let you know, I did exactly this for my daughter and son in law, They moved into a new property and only wanted broadband, nothing else, the referral went through no problems. They got free install and i got 50 notes credit :D.

I renewed my package at the same time through retentions and managed to save a tidy sum, for pretty much the same package (higher BB, fewer channels, 25% reduction in cost) and got a superhub 1 (I know, but it works for me....) and they allowed me to self install it, just charged a shipping fee of £7 if i remember.

NB this was about 6 months ago.
Edited by: "markystarky" 28th Jan 2014

I got £160 quidco back which covered the £150 installation and 2nd box charge. Not sure if that cashback rate has expired though. That was about 2 weeks ago.

Original Poster

DennisG

I got £160 quidco back which covered the £150 installation and 2nd box c … I got £160 quidco back which covered the £150 installation and 2nd box charge. Not sure if that cashback rate has expired though. That was about 2 weeks ago.



As I'm sharing with other students, they wouldn't necessarily appreciate/understand the risks of cash back not tracking & I don't want to end up footing the bill if it doesn't work out Looks like some reasonable cash back is out there though

markystarky

Just to let you know, I did exactly this for my daughter and son in law, … Just to let you know, I did exactly this for my daughter and son in law, They moved into a new property and only wanted broadband, nothing else, the referral went through no problems. They got free install and i got 50 notes credit :D.I renewed my package at the same time through retentions and managed to save a tidy sum, for pretty much the same package (higher BB, fewer channels, 25% reduction in cost) and got a superhub 1 (I know, but it works for me....) and they allowed me to self install it, just charged a shipping fee of £7 if i remember.NB this was about 6 months ago.



Thanks, will probably go for this..... Can always skip the wireless part with superhub 1 and use powerlines
Edited by: "Firefly1" 28th Jan 2014

DennisG

I got £160 quidco back which covered the £150 installation and 2nd box c … I got £160 quidco back which covered the £150 installation and 2nd box charge. Not sure if that cashback rate has expired though. That was about 2 weeks ago.

markystarky

Just to let you know, I did exactly this for my daughter and son in law, … Just to let you know, I did exactly this for my daughter and son in law, They moved into a new property and only wanted broadband, nothing else, the referral went through no problems. They got free install and i got 50 notes credit :D.I renewed my package at the same time through retentions and managed to save a tidy sum, for pretty much the same package (higher BB, fewer channels, 25% reduction in cost) and got a superhub 1 (I know, but it works for me....) and they allowed me to self install it, just charged a shipping fee of £7 if i remember.NB this was about 6 months ago.



I use powerlines too for streaming, I find the WiFi is OK for me for everything else though, no issues with dropouts or anything, that includes online gaming, downloading etc... perhaps I'm just lucky, but use Inssider to choose the best channel and see how it goes
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