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    Virgin Media Retentions 10GB BB, Phone line and even weekend calls inc 1000 0845 / 0870

    Ok, I know this is only for existing customers who are out of contract but please dont vote cold just because you are in contract / not a customer.

    I was unhappy with the deal i was offered by Virgin media by calling 150 then "wanting to leave virgin media" option. So i decided to give 30 days notice. the bast they could do for the above was £26.94

    They have just rang up and I have been offered 10GB BB free evening & weekend calls & 0845 0870 calls for £14.44 with the first month free. 12 month contract.

    so total for 12 months = £158.54 Bargain, for fast BB and calls & line rental. no need to rely on quidco.

    I could have had calls free 24/7 for an extra £2 and or 20GB BB for £2.50 extra.

    I have a deal, then some rolling credits

    23 Comments

    Original Poster

    oh by the way the woman said (she had only been working there 3 days) that if you are switching to BT then, they will call from a different department & can be even cheaper.

    Oh yeah she is sending out in writing - so i have a copy for my records.

    Thats all very well but what if they never phoned you back after saying you want to cancel? You are then left without BB and Phone!

    Original Poster

    you can stop cancelling at any time ( just ring them and tell them you wish to stay) , everyone get the calls they are desperate to keep customers!
    Edited by: "garth69" 22nd Oct 2010

    Sounds like a good deal to me!

    Original Poster

    Nad_84

    Sounds like a good deal to me!



    EXACTLY!!!!

    It will go cold though as you have to be existing and call up etc..

    Not available off the shelf.

    I still think this is a good deal

    carphonewarehouse.com/bro…and

    its always worth a try.
    i got discount of £12 a month loyalty bonus and free box last time i called.

    its always worth a try.
    i got discount of £12 a month loyalty bonus and free box last time i called.

    Banned

    Moved to Misc, thanks for the info/tip.

    Seems a good deal if it comes off ,thanks for the post .:3



    Edited by: "solonely" 22nd Oct 2010

    to op
    how long did it take them to contact you,with this offer
    as i did this and they never contacted me

    im on a discount £25 pm coz i threatened to leave and go to sky

    ilovepink

    im on a discount £25 pm coz i threatened to leave and go to sky



    and what do you get

    ive just rang up and they said they would drop it to £23 from £28 told them iam leaving, just waiting now for the call back

    Banned

    did this about a year ago and pay £19.99 for line rental, 10mb bb and talk weekends.

    think its time to call & cancel again

    aScottishBloke

    Moved to Misc, thanks for the info/tip.



    Its a deal. Just not for everyone. Like the armed services or NHS deals which usually get voted hot.

    Reported to be moved back to deals so I can add heat

    Banned

    Johnboy_1975

    Its a deal. Just not for everyone. Like the armed services or NHS deals … Its a deal. Just not for everyone. Like the armed services or NHS deals which usually get voted hot. Reported to be moved back to deals so I can add heat


    of course its not a deal. it was a one off deal negotiated by the op so would be different for every caller

    csiman

    of course its not a deal. it was a one off deal negotiated by the op so … of course its not a deal. it was a one off deal negotiated by the op so would be different for every caller



    The deal is - if you are with Virgin and you cancel and tough out the 30 days notice period, you will almost certainly get something better than you are currently on (if not jsut phone and say you want to stay on day 29) - have done it myself before. Phoning retentions and saying you are thinking of leaving just doesn't cut it........

    Banned

    Johnboy_1975

    The deal is - if you are with Virgin and you cancel and tough out the 30 … The deal is - if you are with Virgin and you cancel and tough out the 30 days notice period, you will almost certainly get something better than you are currently on (if not jsut phone and say you want to stay on day 29) - have done it myself before. Phoning retentions and saying you are thinking of leaving just doesn't cut it........


    yeah, thought everyone knew that. I do it all the time too but it certainly isnt a deal as it isnt guaranteed and will vary from one customer to another

    just cancelled all virgin stuff,so waiting for the call now

    Cancled my contract last thursday and got the call this morning 12month deal @ £29.94p for 20mb broadband,medium tv and xl phone package ,normal price is £46.44p.
    not a massive saving,but is another £198 in my pocket towards other bills!

    So from this can I take it that phoning to leave no longer secures the best deal, you have to wait for a call back? Is there any way to prompt that department to phone back again, as I missed the call and Mrs Anon didn't appreciate the importance of the call as I hadn't briefed her ... I don't really want to waste BT or any other telco's time requesting a transfer just to bluff VM. How close to the end do they call back?

    Many thanks

    Anon

    Anon

    So from this can I take it that phoning to leave no longer secures the … So from this can I take it that phoning to leave no longer secures the best deal, you have to wait for a call back? Is there any way to prompt that department to phone back again, as I missed the call and Mrs Anon didn't appreciate the importance of the call as I hadn't briefed her ... I don't really want to waste BT or any other telco's time requesting a transfer just to bluff VM. How close to the end do they call back?Many thanksAnon



    It was 7 days before they called me with a offer.
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