I downgraded my service from vip to large tv +l/broadband.I offered to buy the v+ box,and they said Icould have it for £75.After having second thoughts about this package of £41 per month + £75 payment for the box,I phoned them to ask to forget about the v+ box and to drop us down to a basic package,they replied that I would have to still pay £75 for the v+ box because that would be for the installation a year ago,and to drop down to a basic package of small tv,small broadband and phone would still cost...yes £41. HOW THE HELL DO THEY WORK THAT OUT...
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