Virgin Media to given free broadband speed upgrade

9
Posted 7th Jan
Virgin Media is giving approximately one million customers on its superfast M100 subscription package a free broadband upgrade, promising even more reliable streaming and faster download speeds than ever before.

The resulting upgrade will elevate the broadband speed for eligible users on Virgin Media’s M100 package. The speed for this package is currently listed as an average of 108Mbps, but Virgin is expected to significantly raise broadband speeds to hit this mark, and exceed it, more consistently.

3383403-ENMQP.jpg
Community Updates

Groups

9 Comments
And where is the additional information?
Shame it’s not for customers on the 350mb
Price increase just round the corner....................for your "free upgrade".
rashk07/01/2020 12:07

https://www.techradar.com/uk/news/virgin-media-is-providing-a-free-broadband-speed-boost-to-over-a-million-customers


"The upgrade, which the company says will double the current broadband speed for half a million of its customers"
So basically the speed is going to be 216 down and 19 up?
That is exactly M200 offers.
And what is going to happen with the M200 customers?
And why just half million?
How do they choose how are going to be in that half million?
So many questions.
So the people on the 200 package now get a price drop or how does it work..
Bargainhead07/01/2020 13:35

So the people on the 200 package now get a price drop or how does it work..


Yeah i'm wondering the same - Not really fair if our price/speed remains the same.
rashk07/01/2020 12:07

https://www.techradar.com/uk/news/virgin-media-is-providing-a-free-broadband-speed-boost-to-over-a-million-customers


Tech journalism at it's finest. Not only does it totally fail to explain what's actually happening, it even gets simple checkable facts wrong. UK National Average broadband speed according to Ofcom's most recent May 2019 report was 54.2Mbps so 108Mbps isn't 'more than double the national average'.

Even Virgin's own press release uses the ofcom figure and cites the source for it. Virgin use the phrase 'around double'. Although in the many months since may the national average will have risen (it rose 8Mbps between the 2018 and 2019 report for example) so it's a bit of a hedge.


ISPReview is the site I'd go to for internet-related news as they usually do a good job at reporting it:
ispreview.co.uk/ind…tml

The short version is that Virgin are moving all their customers on legacy packages (20/30/50Mbps etc.) up to the 100Mbps package, with the transition expected to be completed by march.
Edited by: "EndlessWaves" 7th Jan
EndlessWaves07/01/2020 18:28

The short version is that Virgin are moving all their customers on legacy …The short version is that Virgin are moving all their customers on legacy packages (20/30/50Mbps etc.) up to the 100Mbps package, with the transition expected to be completed by march.


exactly this, Virgin were supposed to be stop selling these lower packages a couple of years ago, big press release at the time but then started to put people on the 50Mb speeds. Bet its a while since the lower ones have even been sold and most people over the years have had the speed boost and of course price rises to go with it.
Post a comment
Avatar
@
    Text

    Discussions