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    Virgin TV channels moved - new channel guide ?

    So after hunting for a tv channel for half an hour thinking I'd lost the plot, I finally realised that Virgin have moved loads of channel numbers. This is as annoying as when your supermarket moves everything, just as you knew where everything was located!

    I went onto the site and found a clickable link that says you can download the new guide there. I clicked - it took me to another website page trying to sell packages - no guide at all.. I phoned the site and the gormless eejit I spoke to was of no help whatever, suggesting I just scroll down the channels on screen (7 at a time, more than 500 channels..). I tried to email the site to tell them that the link doesn't work and ask where I can get the new guide, but when I clicked send, I got a blank page, so I doubt the message even sent.

    Does anyone know where I can get an up to date pdf or whatever of the channels? The February one is still available online, but is now out of date. It's annoying enough that they do this without warning on the channels, but then to not have a list available, is quite inconvenient and bad customer service.

    (moan, whinge, etc. )

    12 Comments

    Why dont you just use the EPG on your set top box?

    Original Poster

    patonar

    Why dont you just use the EPG on your set top box?



    what is that? lol

    Press the "GUIDE" button on your Virgin box remote.

    EPG is electronic program guide.

    Col67

    Here is one for June … Here is one for June 2014:https://my.virginmedia.com/content/dam/virgoBrowse/docs/VirginMediaTVChannelGuide.pdf



    That's out of date unfortunately.

    OP, have you considered creating a favourite channels list?
    Edited by: "RossD89" 15th Jul 2014

    Original Poster

    RossD89

    That's out of date unfortunately.OP, have you considered creating a … That's out of date unfortunately.OP, have you considered creating a favourite channels list?



    No, since I dont really have favourite channels, so have never bothered. It was my bf was looking for something. And yes the list that Col67 is exactly what I meant, but obv need the new one. It is very annoying having to scroll down all the channels looking for where they have moved to, and very easy to miss them when doing so. I think I will probably have to just wait til someone notices their new guide link is broken. Thanks everyone for the suggestions though.

    Original Poster

    patonar

    Why dont you just use the EPG on your set top box?



    I did, used it about four times to flick through, and missed it til the fourth try.

    I hadn't even noticed Sky1 had moved. Makes sense for it to be where it is now I suppose.

    Original Poster

    knack

    Channel numbers for those that have changed: … Channel numbers for those that have changed: http://community.virginmedia.com/t5/Virgin-Media-News/Changes-to-our-EPG-Channel-Line-Up/td-p/2390829 Lord knows why that list is in such an illogical order.



    Thanks, i found that one. i joined the forum hours ago when I did, and still haven't received my activation email. It's just ridiculous. As you say the list is completely illogical. Until I can post on there or actually get a "contact us" link to work, I imagine they won't do anything about their "click here to download the new list" broken link either. oO

    For anyone that can't access the page -- it's here cut and pasted:

    Making space for a jam packed line up.
    With so much great content joining our line up. You may have noticed a few channels have moved around.
    They’ll take some getting used to so to avoid button bashing there’s a quick update below.

    The good news is…

    This won’t affect your planned recordings, series links or WishLists – so there’s no need to panic.

    Channel
    EPG
    Sky Sports 2
    503
    Challenge +1
    180
    Sky Livingit+1
    160
    Challenge
    139
    Sky Sports 3
    504
    Sky Sports 1
    502
    Sky Sports F1
    507
    Sky Sports 4
    505
    Sky Arts 2
    283
    Sky Sports News
    501
    Pick
    123
    Sky2
    121
    Sky Action&Adventure
    407
    Sky Disney
    405
    Sky Comedy
    408
    Sky Drama & Romance
    410
    Sky Family
    406
    Sky Select
    412
    Sky ScFi Horror
    411
    Sky Crime & Thriller
    409
    Sky Greats
    404
    Sky Premiere 1hr
    402
    Sky Premiere
    401
    Sky Livingit
    122
    Sky Disney HD
    435
    Sky Premiere HD
    431
    Sky1 HD
    110
    Sky Living HD
    112
    Sky SciFi & Hor HD
    441
    Sky Greats HD
    434
    SkyArts1HD
    282
    Sky Arts 2 HD
    284
    Sky Sports 1HD
    512
    Sky Select HD
    442
    Sky Drama & Rom HD
    440
    Sky Sports 2HD
    513
    Sky Family HD
    436
    Sky Comedy HD
    438
    Sky Thriller HD
    439
    Sky Action HD
    437
    Sky Showcase HD
    433
    Sky Sports 4HD
    515
    Sky Sports 3HD
    514
    Sky Sports F1HD
    517
    Sky News
    602
    Sky1
    109
    Sky Showcase
    403
    Sky Arts1
    281
    Sky Living
    111
    Sky Living+1
    140
    Regional Channel
    EPG
    London Live
    159
    Estuary TV
    879
    STV Glasgow
    159
    NOTTS TV
    159
    Mustard TV
    159

    Original Poster

    At long last I've managed to get a copy of the new PDF today. Here is the link for anyone else that uses it - my.virginmedia.com/con…pdf
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