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    VIRGIN VERSUS SKY HELP

    I have been with telewest for 12 years. Apparently they have a better box (HD) but we have never been offered this - I am assuming we have to pay of which I do not think we should have to do.
    I understand that people haggle and ring them threatening to leave them for sky.

    Just wanted some advice of what to say when I call please if anyone can help.

    6 Comments

    this is totally the wrong forum - this forum is for posting and rating and discussing deals - not for asking advice on such a matter

    but as regards advice threatening to leave is worth a try i suppose .......

    Edited by: "dmm1000" 11th May 2011

    Hi-i called them and said i felt i wasnt getting much for my money and wanted to leave..they put me through to retentions who suggested i have the hd box-i said i wasnt prepared to pay for it-and got it free.. and i pay no extra per month, however they did make me take a 12month contract. They offered to let me have the old box in another room fitted free £5mth but i didnt want it.

    Banned

    telewest! oO

    dont ask ya dont get.

    lol ours was telewest once

    csiman

    telewest! oO


    Original Poster

    plumberman01

    Hi-i called them and said i felt i wasnt getting much for my money and … Hi-i called them and said i felt i wasnt getting much for my money and wanted to leave..they put me through to retentions who suggested i have the hd box-i said i wasnt prepared to pay for it-and got it free.. and i pay no extra per month, however they did make me take a 12month contract. They offered to let me have the old box in another room fitted free £5mth but i didnt want it.



    Thanks that thats how I asked for it and they gave me a hd box.

    This has saved me money so obviously this is what this site is for?

    Many thanks for your advice as to what to say to them.
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