Virgin Wines - Withdrawing account balance

I have £40 in my Virgin Wines account (not from any voucher, its my own money). Now when i look on the site there is no option for me to put this money back into my account, does anyone know if this is possible?


Original Poster


I assume it's a Wine Bank. I had £20 in mine.
Firstly I cancelled my direct debit authorisation - I got about 3 monthly chase up's (emails) to tell me there was a problem. There was a telephone number but I never got around to it until they called me about sorting it. I explained that actually I wanted to close it and they did it there.
I had a credit back to my bank account within 3 days.
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