Found 8th Jan 2009
Sent my sony ericsson w890i off for repair before christmas, and got it back on the 22nd however Ive only just started using it in the past couple of days.
They said theyve fixed it but its each day its reset ( red light comes on etc)
Now I know they will probably try and fob me off with a repair but what are the chances of actually getting the phone replaced?
Thanks
Jack

  1. Misc
  2. Vodafone
12 Comments

Original Poster

Just wondering if anyone worked for voda or had been in a similar situation tbh,,

why dont you send it to SE?

Original Poster

Because to be honest Id rather try get a new phone
And its alot quicker with voda/

spikeyjacko;3994872

Because to be honest Id rather try get a new phone :pAnd its alot quicker … Because to be honest Id rather try get a new phone :pAnd its alot quicker with voda/



ok well usually they will say 3 repairs..it was my job. SE were faster than store-as it sits in store usually til they have a few-and then THEY post off..and SE you can post off and get back in two or three days?

Most network will only replace (DMR, different model replacement) after 3 faults. Its in the T&C's so it's hard to get anything else out of them as when you agreed to the contract you agreed to the T&C's...

steve1221;3995616

Most network will only replace (DMR, different model replacement) after 3 … Most network will only replace (DMR, different model replacement) after 3 faults. Its in the T&C's so it's hard to get anything else out of them as when you agreed to the contract you agreed to the T&C's...



we concur?:)

louloo;3995709

we concur?:)



We do, not often 2 people agree on anything round here :thumbsup:

steve1221;3995772

We do, not often 2 people agree on anything round here :thumbsup:



lol i agree with that too:thumbsup: i'll add you to me buddys:)

Original Poster

I just want a replacement of the same model?

spikeyjacko;3996075

I just want a replacement of the same model?



They will insist that you have 3 repairs before they'll even look at a new one, standard operating practice. Sorry...

Original Poster

aww man

Original Poster

Sent it off for repair again Oh well!
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