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    Vodafone connection charge

    I've just had my first Vodafone broadband bill. I've been charged £30 fibre installation charge + £1 connection charge + £7ish p&p. On all the adverts I'm fairly certain that only the £1 connection charge was advertised. Would anyone be able to confirm before I complain?

    4 Comments

    What does your contract / confirmation email say?

    I had the same issue. Contact vodafone and they will credit your account

    Original Poster

    I never got a confirmation email. Am I right that it should be only £1 + p&p then?

    nyctaxi

    I've just had my first Vodafone broadband bill. I've been charged £30 … I've just had my first Vodafone broadband bill. I've been charged £30 fibre installation charge + £1 connection charge + £7ish p&p. On all the adverts I'm fairly certain that only the £1 connection charge was advertised. Would anyone be able to confirm before I complain?


    £7? Bargain. Voda quote its delivery charge as £9.95 at 01 June 2017 at vodafone.co.uk/bro…and under "Competitor comparisons" tab.
    You could check the Voda priceguide at vodafone.co.uk/pri…ide but it's kinda dead at the moment archive.is/ENAdF
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